Genesis Galvez Flores
Islip,NY
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier & Membership
Sam's Club
Medford, NY
09.2024 - Current
- Greet members warmly and provide prompt, courteous, and professional service
- Handled member inquiries, providing accurate information on products, promotions, and services to enhance customer satisfaction
- Renewed memberships and resolved issues related to memberships or product returns, contributing to member retention
- Operating the cash register, handling cash, credit, and debit card transactions with accuracy
- Scan merchandise, applying member discounts, and process sales quickly and efficiently
- Ensure accurate pricing by verifying product codes and prices
- Trained and supervised new cashiers, ensuring consistent service quality and adherence to operational standards
- Collaborated with team members to manage high-volume customer traffic effectively.
Crew Member (Cover Shift)
McDonald's
Bohemia, NY
10.2023 - Current
- Greet customers warmly and take accurate orders at the counter or drive-thru
- Operated cash register, handling cash, credit, and debit transactions according to order specifications
- Restock supplies and monitor inventory levels to ensure seamless operations
Crew Member
Taco Bell
Central Islip, NY
09.2023 - 09.2024
- Greet customers warmly and take accurate orders at the counter or drive-thru
- Ensure the right order is delivered to the correct customer
- Handling cash, credit, and digital transactions accurately at the register
- Provided excellent customer service in a fast-paced environment.
Education
CNA Certified -
LIEOC
Farmingdale, NYHigh School Diploma -
Central Islip High School
Central Islip, NYSkills
- Point of sale
- Cash handling
- Customer relations
- Attention to detail
- Time management
- Effective communication
Timeline
Cashier & Membership
Sam's Club
09.2024 - Current
Crew Member (Cover Shift)
McDonald's
10.2023 - Current
Crew Member
Taco Bell
09.2023 - 09.2024
CNA Certified -
LIEOC
High School Diploma -
Central Islip High School