Jahshair Johnson Bennett
Baldwin
Summary
Retail professional with strong leadership abilities and focus on operational efficiency. Adept at team collaboration and achieving results in fast-paced environments. Skilled in cash handling, customer service, and inventory management. Reliable and adaptable, consistently ensuring smooth transaction processes and effective team performance.
Overview
3
3
years of professional experience
Work History
Head Cashier Supervisor
Home Depot
09.2022 - Current
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Achieved high employee retention rates through motivational leadership and creating a positive work environment for staff members.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
Crew Leader
Baldwin Bowl
05.2022 - 03.2023
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Customer Service Representative
American Transit Insurance Company
01.2022 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Associate of Arts - Computer Science
Stella & Charles Guttman Community College
New York, NY05-2025
Skills
- Organizational growth
- Motivational skills
- Cash handling expertise
- Health and safety compliance
- Microsoft Outlook
- Microsoft Office Suite
- Data Entry
- Pos System
- Active listening
Timeline
Head Cashier Supervisor
Home Depot
09.2022 - Current
Crew Leader
Baldwin Bowl
05.2022 - 03.2023
Customer Service Representative
American Transit Insurance Company
01.2022 - 09.2022
Associate of Arts - Computer Science
Stella & Charles Guttman Community College
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