Genesis Gonzalez
Fresno,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a friendly positive and memorable experience. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Office Aide
Hear For Life Hearing Aid Centers
Fresno, CA
05.2020 - Current
- Provided support to office staff by performing general clerical duties such as filing, photocopying, scanning and faxing documents.
- Organized and maintained files, both paper and electronic.
- Greeted visitors in a professional manner, providing them with assistance as needed.
- Managed inventory of office supplies ensuring that all items were properly stocked at all times.
- Supported special projects as assigned by supervisor or management team members.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
Student Office Aide
Fresno Pacific University
Fresno, CA
10.2021 - 05.2022
- Provided customer service to students, faculty, and staff in person, via email, or over the phone.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Activities Assistant
The Terraces At San Joaquin Gardens
Fresno
04.2021 - 07.2021
- Organized and implemented activities to meet the individual needs of each resident.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Provided one-on-one assistance with activities for those who needed it.
- Monitored safety and cleanliness during activities.
- Encouraged residents to participate in leisure activities according to their abilities.
- Instructed staff on proper procedures for leading activities and providing support for residents' needs.
- Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
- Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
Education
Bachelor of Arts - Criminology
Fresno Pacific University
Fresno, CA05-2023
Skills
- Fluent in Spanish
- Exceptional communicator
- Team player with positive attitude
- Strong analytical skills
- Excellent customer service
- Detail Oriented
- Great listener
Languages
spanish
Native/ Bilingual
References
References available upon request.
Timeline
Student Office Aide
Fresno Pacific University
10.2021 - 05.2022
Activities Assistant
The Terraces At San Joaquin Gardens
04.2021 - 07.2021
Office Aide
Hear For Life Hearing Aid Centers
05.2020 - Current
Bachelor of Arts - Criminology
Fresno Pacific University
Similar Profiles
Heather ZehrHeather Zehr
Receptionist Administrator at Hear Gear Hearing Aid CentersReceptionist Administrator at Hear Gear Hearing Aid Centers
Heather PenlandHeather Penland
Patient Services Coordinator at Audibel Hearing Aid CentersPatient Services Coordinator at Audibel Hearing Aid Centers
Kimberly ArreagaKimberly Arreaga
Lead Patient Care Coordinator at Audibel Hearing Aid CentersLead Patient Care Coordinator at Audibel Hearing Aid Centers
May MoraMay Mora
Medical Assistant at United Health CentersMedical Assistant at United Health Centers
Desirae RiveraDesirae Rivera
Waitress at Takumi Japanese Restaurant - Sushi & HibachiWaitress at Takumi Japanese Restaurant - Sushi & Hibachi