Genesis Gonzalez
Fresno,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a friendly positive and memorable experience. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Office Aide
Hear For Life Hearing Aid Centers
Fresno, CA
05.2020 - Current
- Provided support to office staff by performing general clerical duties such as filing, photocopying, scanning and faxing documents.
- Organized and maintained files, both paper and electronic.
- Greeted visitors in a professional manner, providing them with assistance as needed.
- Managed inventory of office supplies ensuring that all items were properly stocked at all times.
- Supported special projects as assigned by supervisor or management team members.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
Student Office Aide
Fresno Pacific University
Fresno, CA
10.2021 - 05.2022
- Provided customer service to students, faculty, and staff in person, via email, or over the phone.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Activities Assistant
The Terraces At San Joaquin Gardens
Fresno
04.2021 - 07.2021
- Organized and implemented activities to meet the individual needs of each resident.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Provided one-on-one assistance with activities for those who needed it.
- Monitored safety and cleanliness during activities.
- Encouraged residents to participate in leisure activities according to their abilities.
- Instructed staff on proper procedures for leading activities and providing support for residents' needs.
- Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
- Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
Education
Bachelor of Arts - Criminology
Fresno Pacific University
Fresno, CA05-2023
Skills
- Fluent in Spanish
- Exceptional communicator
- Team player with positive attitude
- Strong analytical skills
- Excellent customer service
- Detail Oriented
- Great listener
Languages
spanish
Native/ Bilingual
References
References available upon request.
Timeline
Student Office Aide
Fresno Pacific University
10.2021 - 05.2022
Activities Assistant
The Terraces At San Joaquin Gardens
04.2021 - 07.2021
Office Aide
Hear For Life Hearing Aid Centers
05.2020 - Current
Bachelor of Arts - Criminology
Fresno Pacific University
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