Genesis Gonzalez
Hackensack,NJ
Summary
Watchful Lifeguard trained in observing water spots to verify safety of swimmers. Knowledgeable about lifeguard operations, safety guidelines and CPR and first aid. Conscientious individual commended for consistently spotting hazards and taking appropriate measures to prevent accidents.
Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.
Motivated professional with background in ice cream service. Experience includes maintaining cleanliness of work areas, handling cash transactions and providing top-tier customer service. Strengths lie in the ability to handle high volume orders, knowledge of various flavors and mixes, and excellent communication skills. Previously improved efficiency in serving process resulting in increased customer satisfaction.
Efficient Ice Cream Server known for high productivity and ability to complete tasks swiftly. Skilled in customer service, cash handling, and inventory management, ensuring smooth operations during peak hours. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Lifeguard
Blueline Associates
Fort Lee, New Jersey
03.2025 - Current
- Monitored pool area to ensure guest safety and adherence to rules.
- Responded swiftly to emergencies and performed first aid as needed.
- Enforced safety protocols while supervising swimming activities and events.
- Conducted regular equipment checks and maintained cleanliness of facilities.
- Provided clear instructions and guidance to guests regarding pool usage.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
Ice Cream Server
Carvel Ice Cream
Hackensack, NJ
12.2024 - 12.2025
- Served ice cream and desserts to customers with friendly attitude.
- Maintained cleanliness and organization of serving area throughout shifts.
- Operated cash register and processed customer transactions efficiently.
- Followed health and safety guidelines for food handling and sanitation.
- Assisted in restocking ice cream supplies during busy periods.
- Provided recommendations on flavors and toppings to enhance customer experience.
- Collaborated with team members to ensure smooth service during peak hours.
- Operated cash register to collect payments from customers.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Education
Hackensack High School
Hackensack, NJSkills
- Customer service
- Emergency response
- Leadership qualities
- Attention to detail
- CPR certification
- Critical thinking
- Rule enforcement
Languages
English
Native/ Bilingual
Italian
Professional
Certification
- Certified lifeguard
- Certified in CPR and handling AED
- I have photos of these certifications but I can’t upload it on this resume.
Affiliations
- Varsity Volleyball
- Honor Roll student
- Involved member of the Italian Honors Society, Medical Club, Volunteer Club, and Engineering Club.
References
References available upon request.
Timeline
Lifeguard
Blueline Associates
03.2025 - Current
Ice Cream Server
Carvel Ice Cream
12.2024 - 12.2025
Hackensack High School