Genesis Grajeda
El Paso,TX
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista Shift Lead
Dutch Bros
06.2024 - Current
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
Education
Associate of Science - Sonography
Southwest University
El Paso, TXAssociate of Arts - Multidisciplinary
El Paso Community College
El Paso, TX05-2024
High School Diploma -
Montwood High School
El Paso, TX05-2024
Skills
- Cash handling proficiency
- Cleanliness standards
- Operational problems analysis
- Task delegation
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
- First Aid/CPR Certified
- CBCS - Certified Billing and Coding Specialist
- Learn2serve Texas Food Manger Certification Program, Dutch Bros
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Lead
Dutch Bros
06.2024 - Current
Associate of Science - Sonography
Southwest University
Associate of Arts - Multidisciplinary
El Paso Community College
High School Diploma -
Montwood High School