Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Genesis Guadalupe

12721 Tuscan Sun Ct, El Paso,TX

Summary

Dedicated and driven professional with strong customer service and financial skills. Quick to adapt to new environments, with a background in leadership through church involvement, including youth and children’s programs. Resilient, dependable, and committed to making a positive impact.

Overview

4
4
years of professional experience

Work History

Hotel Front Desk Clerk

La Quinta Inn & Suites In
El Paso, TX
01.2025 - Current
  • Managed and updated reservations, accommodated guest requests, and optimized occupancy.
  • Coordinated communication through calls and emails, maintaining high guest service, and operational efficiency standards.
  • Processed and managed credit card transactions efficiently, ensuring accurate billing and customer satisfaction.

Crew Leader

Sonics Drive In
El Paso, TX
06.2021 - 05.2023
  • Maintained store cleanliness to uphold company standards and improve customer experience.
  • Ensured accurate financial reconciliation by counting money post-shift and verifying the stability of funds.
  • Managed kitchen and front staff to foster teamwork and enhance customer satisfaction.

Education

Bachelor of Science - Social Work

The University of Texas At El Paso
El Paso, TX
06-2028

Associate of Arts - Criminal Justice

El Paso Community College
El Paso, TX
06-2023

Skills

  • Case management
  • Crisis intervention
  • Client advocacy
  • Conflict resolution
  • Community outreach
  • Data analysis
  • Multi-line phone systems

Languages

Spanish
Native/ Bilingual

Timeline

Hotel Front Desk Clerk

La Quinta Inn & Suites In
01.2025 - Current

Crew Leader

Sonics Drive In
06.2021 - 05.2023

Bachelor of Science - Social Work

The University of Texas At El Paso

Associate of Arts - Criminal Justice

El Paso Community College

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