GENESIS J. BILLUPS
Union,NJ
Summary
Motivated professional with a strong customer service background, currently on a pre-PA track. Skilled in creating welcoming environments, managing high-volume interactions, and maintaining efficient operations. Known for adaptability and compassion, I am eager to apply these strengths in patient care and healthcare support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Sales Associate
Hand and Stone Massage and Facial Spa
Chatham, NJ
08.2023 - 10.2024
- Enhanced client interactions using active listening and personalized service.
- Consistently exceeded targets through effective understanding of customer preferences.
- Managed high call volumes and scheduled appointments efficiently, supporting seamless service delivery with therapists.
- Handled administrative tasks, including payment processing, record-keeping, and maintaining a clean, organized environment.
Teacher's Assistant
Urban League of Essex County Child Development Center
Newark, NJ
06.2022 - 11.2022
- Assisted with lesson preparation, promoting a creative learning environment.
- Supervised students during activities, ensuring a safe and positive atmosphere.
- Engaged children in singing, arts, and storytelling to support social and cognitive growth.
- Communicated with parents about their children’s progress and well-being.
Education
Bachelor of Science - Nutrition And Food Sciences, Minor: Psychology
Montclair State University
Skills
- Client relations
- Appointment scheduling
- Customer service
- Data entry
- Communication
- BLS/CPR
Certification
BLS/CPR
Volunteer Experience
- Habitat for Humanity
- Community of New Jersey Food Bank
Timeline
Front Desk Sales Associate
Hand and Stone Massage and Facial Spa
08.2023 - 10.2024
Teacher's Assistant
Urban League of Essex County Child Development Center
06.2022 - 11.2022
BLS/CPR
Bachelor of Science - Nutrition And Food Sciences, Minor: Psychology
Montclair State University
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