Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Marissa Star

Bedford,TX

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. If I am having trouble understanding a task, I am not afraid to ask questions and advice from a coworker. I have the desire to grow as an employee and as a person.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Sales Associate

Hand & Stone Massage And Facial Spa
10.2023 - Current
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Supported marketing efforts by distributing promotional materials and informing guests about ongoing specials or events.
  • Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
  • Increased sales performance by developing and implementing effective sales strategies.
  • Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.

Sales Associate

Glo Tanning
08.2023 - 10.2023
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Participated in onsite and webinar-based sales trainings and attended sales meetings.

Shift Lead

Yogurtland
11.2021 - 05.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Skills

  • Customer service
  • Problem-solving
  • Honest and dependable
  • Scheduling appointments
  • Guest relations

Certification

  • Texas Driver's License
  • CPR/AED Certification
  • ServSafe Food Handler's Certification

Timeline

Front Desk Sales Associate

Hand & Stone Massage And Facial Spa
10.2023 - Current

Sales Associate

Glo Tanning
08.2023 - 10.2023

Shift Lead

Yogurtland
11.2021 - 05.2022
Marissa Star