Capone Del Rosario
Warwick,RI
Summary
Adaptable professional with a solid background in customer service and custodial operations. Recognized for strong problem-solving abilities and effective communication, contributing to positive relationships and a welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Front Desk Sales Associate
Bowlero
Cranston, RI
11.2025 - Current
- Enhanced customer satisfaction by providing personalized service and resolving inquiries promptly.
- Trained and mentored new associates on company policies and sales techniques.
- Processed transactions efficiently using point-of-sale systems to maintain accurate financial records.
- Developed strong relationships with guests, fostering a welcoming environment that encouraged repeat visits.
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Assisted in training new team members on company policies and best practices for optimal performance.
- Established rapport with repeat customers through personalized service that fostered loyalty towards the brand.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
Custodian
West Warwick Public Schools
West Warwick, RI
10.2023 - Current
- Maintained cleanliness and organization of classrooms, hallways, and restrooms.
- Performed routine cleaning tasks using industrial-grade equipment and environmentally-friendly products.
- Assisted in setup and breakdown of school events, ensuring spaces were ready for use.
- Implemented efficient cleaning schedules to optimize time management across multiple buildings.
- Trained new custodial staff on safety protocols and effective cleaning techniques.
- Conducted regular inspections to identify maintenance issues and recommend necessary repairs.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Porter
Bowlero
Cranston, RI
07.2024 - 10.2025
- Maintained cleanliness and organization of bowling lanes and common areas.
- Assisted guests with equipment rentals and answered inquiries promptly.
- Monitored inventory levels for supplies and notified management as needed.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new staff on safety protocols and operational procedures effectively.
- Resolved guest issues quickly, fostering positive relationships and repeat business.
- Assisted in setting up events, ensuring all equipment met quality standards.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
Landscaper
West Warwick Public Schools
West Warwick, RI
06.2022 - 09.2023
- Operated landscaping equipment for efficient maintenance of school grounds.
- Implemented seasonal planting strategies to enhance campus aesthetics and biodiversity.
- Collaborated with maintenance teams to ensure timely completion of landscaping projects.
- Trained new staff on proper landscaping techniques and safety protocols.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Education
High School Diploma -
West Warwick Highschool
West Warwick, RI06-2022
Skills
- Goal oriented
- Building relationships
- Microsoft office
- Scheduling appointments
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Attention to detail
- Customer assistance
- Multitasking
- Adaptable and flexible
Timeline
Front Desk Sales Associate
Bowlero
11.2025 - Current
Porter
Bowlero
07.2024 - 10.2025
Custodian
West Warwick Public Schools
10.2023 - Current
Landscaper
West Warwick Public Schools
06.2022 - 09.2023
High School Diploma -
West Warwick Highschool