Jenisi Saldana
San Antonio,TX
Summary
With a proven track record at Jam Customs and Matador Men's Grooming, I excel in customer service and wiring installation, enhancing client satisfaction and operational efficiency. My adeptness in team collaboration and superior troubleshooting skills have significantly boosted productivity. I'm highly committed to safety and excellence, I bring a dynamic blend of technical expertise and interpersonal acumen to every project, being that I am a business professional with keen eye for administrative excellence and customer service. I have a dependable record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. I can thrive in team settings and adapt to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
2
2
years of professional experience
Work History
Jam Customs
Daniel Jimenez
07.2022 - Current
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Collaborated with cross-functional teams to improve overall supply chain efficiency and customer satisfaction.
- Achieved client satisfaction by prioritizing open communication throughout project stages.
- Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
- Measured, threaded, and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Repaired plumbing systems, components, and equipment.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
Receptionist
Matador Men's Grooming
04.2024 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained visitor log for entering and leaving facility for security purposes.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Collected payments, processed transactions and updated relevant records.
Education
High School Diploma -
Veterans Memorial High School
San Antonio, TX07-2024
High School Diploma -
Karen Wagner High School
San Antonio, TX06-2024
Skills
- Customer Service
- Wiring installation
- Works well in team environment
- Residential construction
- Sub-panel installation
- Commercial and residential projects
- Safety procedures and regulations
- Pipe installation expertise
- Superior troubleshooting skills
- Piping installation
- Skilled with both hand and power tools
- Project estimation and bidding
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Data inputting
- Scheduling
- Bookkeeping
- Security awareness
- Reception desk management
- Multitasking and prioritization
- Relay hearing-impaired calls
- Positive and professional
- Office supply inventory control
- Customer Satisfaction
- Verbal Communication
- Team building
- Adaptability
- Time management abilities
- Proofreading
Languages
Spanish
Limited Working
Timeline
Receptionist
Matador Men's Grooming
04.2024 - 10.2024
Jam Customs
Daniel Jimenez
07.2022 - Current
High School Diploma -
Veterans Memorial High School
High School Diploma -
Karen Wagner High School