Nykela Ward
Memphis,TN
Summary
Productive Material Handler offering 3 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.
Overview
4
4
years of professional experience
Work History
Jam Clear / Sortation Associate /Learning Ambassador
Amazon
08.2019 - Current
- Sort through totes and boxes separating product to be sent to the correct locations.
- Functioned comfortably clearing jams at heights on catwalks, ladders and one man-lifts.
- Was jam clear ambassador for two years, taught AAs to clear jams properly.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Helped in Flow with maintaining the building’s flow , calling out and clearing jams for steady building flow, submit/keep track of trouble tickets and problems in the building.
Material Handler
Nike Warehouse
04.2019 - 11.2019
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Packed items into appropriate containers for shipment.
- Received and unpacked shipments and new equipment as directed.
- Performed cycle counts and inventory control to accurately track product levels.
Customer Service Representative
Domino's Pizza
01.2019 - 04.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
No Degree - BS Business Admin. - Human Resources Mgmt.
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Overton High School
Memphis, TN05.2018
Skills
- Group and Individual Instruction
- Social Orientation
- Large Crowd Management
- OSHA Requirements
- PPE Policy Adherence
- Heavy Lifting
- Inventory Tracking Proficiency
- Maintaining Clean Work Areas
- Belt Conveyors
- Courteous with Strong Service Mindset
- Inbound and Outbound Calling
- Customer Service and Assistance
- Critical Thinking
- Pallet Jacks
- Team Leadership
- Customer Service
- Computer Skills
Timeline
Jam Clear / Sortation Associate /Learning Ambassador
Amazon
08.2019 - Current
Material Handler
Nike Warehouse
04.2019 - 11.2019
Customer Service Representative
Domino's Pizza
01.2019 - 04.2019
No Degree - BS Business Admin. - Human Resources Mgmt.
Southern New Hampshire University
High School Diploma -
Overton High School
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