Genesis Morales
Middletown,CT
Summary
Highly motivated and detail-oriented individual with a strong focus on providing exceptional customer service. Committed to personal and professional growth, eager to expand knowledge and skills within the organization. Driven for excellence, dedicated to delivering outstanding results and contributing to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead phlebotomist
TRIDENT CARE
360 Smith Street Middletown CT
01.2023 - Current
- Exceed daily goals
- Trains new employees
- Coaches current employees for less TNP
- Fills out Productivity Report
- Helps out with completing bulk draws
- Oversees and upkeep of inventory
- Coordinate and maintain saffing schedule's
- Maintain supplies stocked
- Ability to organize and prioritize visit's affectively
- Adheres to all OSHA and CDC guidelines
- Planning travel route to optimize efficiency and reduce travel time
- Maintain positive relationship with client and facility
- Excellent bedside manner and proficiency
- Experience in transporting samples to laboratory’s following strict protocols
Phlebotomist
TRIDENT CARE
360 Smith Street Middletown Ct
01.2021 - 01.2023
- Responsible for collecting and processing of specimens for laboratory analysis
- Bedside manner
- Verifies patient identification and able to explain procedures
- Greets patients, reviews lab requisite, and confirms patient has met dietary requirements
- Taking blood samples from patients using venipuncture safely and adequately labeling tubes with their information, following all standard procedures
- Proficient in having a variety of venipuncture techniques involving the collection of blood
- Maintains adequate inventory on the road
- Identity’s correct tubes for tests
- Maintains an organized and clean work place
- Knowledge of, order of draw and tube inversions
DOOR DASH
01.2020 - 01.2021
- Act in accordance with the instructions one has give
- Resolve problems independently
- Delivering meals to customers
Crew member
McDonalds
01.2017 - 01.2019
- Worked as a team member performing cashier duties, product assistance and assembly, and cleaning while maintaining excellent customer service
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service and resolving any customer complaints
- Made food and beverage/food orders with accuracy
- Stocked and rotated inventory regularly
- Regularly sought opportunities to up sell and add on additional merchandise
- Accurate cash handling
Store associate
Kmart
01.2016 - 01.2017
- Company Overview: (closed down)
- Setting and maintaining sales floor and taking accurate stock and inventory details
- Ensuring adequate stock of movable and in-demand goods
- Assist in promoting and marketing seasonal signing and event signing
- Staying up to trends and assisting with purchases
- Sound ability to advise customers and provide them with the product they’re looking for
- Excellent communication skills and ability to understand customers’ needs
- (closed down)
Education
Certified Phlebotomy technician -
Middlesex Community College
05.2021
DIPLOMA - Mechanical Design and Engineering Technology
VINAL TECHNICAL HIGH SCHOOL
Middletown, CT06.2016
Skills
- Leadership
- Analytical and reporting
- Budgeting
- Microsoft word
- Excel
- Time management
- Conflict resolution
- Scheduling
- Organization
- Increased efficiency
- Inventory management
- Blood collection techniques
- Specimen labeling procedures
- Quality control guidelines
- HIPAA compliance
- Specimen collection and Storage
- Venipuncture
Certification
05/07/21, Certified Phlebotomy Technician, Middlesex Community College
Timeline
Lead phlebotomist
TRIDENT CARE
01.2023 - Current
Phlebotomist
TRIDENT CARE
01.2021 - 01.2023
DOOR DASH
01.2020 - 01.2021
Crew member
McDonalds
01.2017 - 01.2019
Store associate
Kmart
01.2016 - 01.2017
Certified Phlebotomy technician -
Middlesex Community College
DIPLOMA - Mechanical Design and Engineering Technology
VINAL TECHNICAL HIGH SCHOOL