Genesis Ortiz Diaz
Harrisburg,PA
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Security Officer
GardaWorld Security
09.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- remained calm, assertive, and mindful to think critically and problem solve during stressfull situation.
- secured premises and personnel by patrolling property and monitoring serveillance equipment.
- responded quickly to incidents and assessed activesituations for security concerns.
Caregiver
Columbia Cottage
01.2024 - 07.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Spending time with client making them feel safe and give them company.
Customer Representative
Clark Resources
02.2022 - 06.2023
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
Package Handler
Brandfox
02.2020 - 12.2021
- Followed safety regulations to maintain safe work environment.
- Proved succesful working within tight deadlines and a fast-paced enviornment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accuately track item movements.
Hostess
Holly Spirit Hospital
04.2016 - 01.2019
- Effectively communicating with patients, staff and guests of the hospital to ensure accuracy and timeliness.
- Delivers carts to correct floor or patient area.
- Serves trays to patients and determines if further assistance is required.
- Records the amount and type of special food items served to patient.
- Replenish floor stock
- Accurately documents patients dietary needs.
Education
High School Diploma -
Cougar Academy
State St Harrisburg Pa 1710306.2020
Skills
- Conduct bodily inspections to ensure safety within the warehouse
- Ensure proper indentification for acess
- Monitor cameras
Languages
English spanish
Timeline
Caregiver
Columbia Cottage
01.2024 - 07.2024
Security Officer
GardaWorld Security
09.2023 - Current
Customer Representative
Clark Resources
02.2022 - 06.2023
Package Handler
Brandfox
02.2020 - 12.2021
Hostess
Holly Spirit Hospital
04.2016 - 01.2019
High School Diploma -
Cougar Academy
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