Genesis Resendiz
Waddell
Summary
Reliable and customer- focused professional with experience as a Lead Server and Receptionist. Skilled in providing excellent guest service, managing front- desk operations, handling reservations and phone inquires, and supporting team coordination during busy shifts. Known for strong communication, organization, and the ability to multitask effectively in fast paced environment's.
Overview
4
4
years of professional experience
Work History
Beverage Server
The Morgan Athletic Club, State Farm Stadium
07.2025 - Current
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas In the luxury club.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Learned and adapted quickly to new technology and software applications.
- Provided professional services and support in a dynamic work environment.
Sales Representative
Desert Diamond
11.2024 - Current
- Provided high quality beverage service to guests in a fast paced casino environment. Took accurate drink orders, delivered meals and drinks promptly, and ensured guest satisfaction through attentive and friendly service. Managed multiple orders effectively during high- volume periods, handled cash and electronic transactions responsible, and followed all safety, sanitation, and company policies. Worked closely with team members to maintain smooth operations and a positive guest experience.
Receptionist
The Montecito Senior Living
08.2023 - 09.2024
- Served as the first point of contact for residents, families, and visitors in a senior living environment. Answered and directed phone calls, greeted guests warmly, managed visitor check-ins, and assisted with scheduling and administrative tasks. Provided clear information while maintaining confidentiality and professionalism. Supported daily operations by coordinating communication between staff, residents, and families and helped create a welcoming safe and organized front-desk experience.
Food and Beverage Lead Server
The Montecito Senior Living
04.2022 - 09.2024
- Provided attentive and compassionate food service to residents in a senior living environment. Assisted with meal preps, took and delivered orders accurately, and accommodated dietary needs and preferences. Maintained a clean and safe dining area while following health and sanitation standards. Built positive relationships with residents by offering respectful, patient, and friendly service, and worked closely with kitchen care staff to ensure a comfortable dinning experience.
Education
Associate of Science - Sonogram
United Medical Institute
Mesa, AZ06-2027
High School Diploma -
Dysart High School
El Mirage, AZ05-2023
Skills
- Web Development Advance
- Leadership Expert
- Data Analysis Advance
- High volume dining
- Server monitoring
- Task prioritization
- Analytical thinking
- Recordkeeping
Websites
Accomplishments
- - Received positive feedback from supervisors and customers/ residents for professionalism.
- - Recognized for providing friendly and professional front-desk service to residents, families, and visitors.
- - Improved appointment scheduling accuracy by maintaining organized calendars and records.
- - Promoted to lead server based on reliability, leadership, and customer service performance.
- - Assisted in training new servers and supporting team coordination during busy shifts.
Languages
Expert English
Intermediate Spanish
Hobbies and interests
Reading, Fitness, Technology, Traveling, Hiking
Work authorization
- I am authorized to work in the following countries:
- United States Citizen
Timeline
Beverage Server
The Morgan Athletic Club, State Farm Stadium
07.2025 - Current
Sales Representative
Desert Diamond
11.2024 - Current
Receptionist
The Montecito Senior Living
08.2023 - 09.2024
Food and Beverage Lead Server
The Montecito Senior Living
04.2022 - 09.2024
Associate of Science - Sonogram
United Medical Institute
High School Diploma -
Dysart High School