Genesis Rivera
Paterson,NJ
Summary
A dedicated individual who approaches tasks using investigatory and social work skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Outreach SW Coordinator
Palm Garden's Adult Health Day Center
2023.11 - Current
- Maintain accurate and organized client records, documenting relevant information and updates throughout the ongoing process
- Provide ongoing support to clients and their families, addressing any concerns, inquiries, or changes in care needs
- Work closely with Program Managers and Directors to effectively achieve the transition
- Establish contacts with community groups to reach uninsured and underinsured population
- Connect with organizations that service the Aged, Blind, and Disabled population to raise community awareness of the Program
- Coordinate, attend, and participate in staff meetings, training, and conferences
- Assist clients with clients Medicaid programs with Medicare eligibility assessments and track referrals and collaborations within and outside of the health center
- Provide monthly report to the Manager on outreach statistics
- Perform other duties as assigned.
Marketing Director
Palm Garden's Adult Health Day Center
2023.11 - Current
- Plan, schedule, and conduct outreach (street outreach, community events, and presentations at senior centers)
- Build and maintain relationships with healthcare, mental health professionals, community organizations, and other potential partners to generate referrals.
- Created and provided presentations to educate target audiences about the benefits of Health Center services
- Collaborating with the marketing team to design and implement effective marketing campaigns, both online and offline
- Identifying and attending relevant community events, fairs, and networking opportunities to increase visibility and engagement
- Respond to inquiries from potential clients and their families, providing detailed information about our home care services, referral process, and policies
- Coordinate referrals from various sources, including healthcare professionals, families, and community organizations, ensuring timely follow-up and effective communication
- Assist clients with completing necessary paperwork, contracts, and consent forms for service initiation.
Child Protective Specialist (Family Service Unit)
Administration for Children's Services
2018.01 - 2023.08
- Review the history of newly assigned cases and investigate allegations of abuse/neglect
- Interview family members to assess child safety and parent's capacity to protect
- Timely scheduling of Family Team Meetings/ Child safety Conferences and referrals for preventive services
- Contact collateral contact with the source of reports, medical, educational staff, NYPD, ADA, extended family, and others
- Ongoing collaboration with management, supervisor, service providers, and consultants to address detriments to child safety
- Consult with FCLS, testify in court, follow up with directives, and submit family court reports
- Manage caseload in compliance with agency time frames and mandates
- Ability to collect, develop, and evaluate facts, evidence, and pertinent data to assess compliance with or violating court orders.
Child Protective Specialist
Administration for Children's Services
2017.08 - 2018.01
- Conducted home visits, interviewed family members and sources of reports, and made collateral contact with medical providers, teachers, neighbors, and service coordinators
- Reported to immediate supervisor regarding family dynamics, interaction, and family functioning
- Mediated during a family crisis and provided empathy and support while encouraging the need for change
- Removal and transportation of children to home, placement, hospitals, court, and between various ACS locations.
Bilingual Administrative Assistant
Hamilton Livery Leasing LLC
2015.08 - 2017.08
- Organized and scheduled appointments
- Write and distribute emails, correspondence memos, letters, faxes, and forms
- Update and maintain office policies and procedures
- Provided general support to clients in English and Spanish
- Liaised with executive and senior employer to handle requests and queries from senior managers.
Legal Assistant / Floater
Colon & Peguero LLP
2012.12 - 2015.05
- Supported lawyers by maintaining, drafting documents, and organizing files
- Aided attorneys in trial preparation by calling on legal witnesses and maintaining a legal library
- Represented Law firm in accurately Realty stated closings
- Assisted, collected, and delivered documentation and relevant files from the closings
- Trained and supervised interims.
Education
Silberman School of Social Work -
Hunter College
Bronx, NY05.2024
Bachelor of Science in Criminal Justice -
Monroe College
Bronx, NY08.2013
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
Certification
Notary Public for the State of New York
Volunteer Experience
New York City Police Department, Bronx, NY, Auxiliary Police Officer, 09/2012, 06/2015, Provide 'eyes and ears' for the NYPD by performing uniformed foot patrols., Observe and report conditions requiring the services of the regular police., Assist in non-enforcement and non-hazardous duties.
Languages
Spanish
Native or Bilingual
Timeline
Community Outreach SW Coordinator
Palm Garden's Adult Health Day Center
2023.11 - Current
Marketing Director
Palm Garden's Adult Health Day Center
2023.11 - Current
Child Protective Specialist (Family Service Unit)
Administration for Children's Services
2018.01 - 2023.08
Child Protective Specialist
Administration for Children's Services
2017.08 - 2018.01
Bilingual Administrative Assistant
Hamilton Livery Leasing LLC
2015.08 - 2017.08
Legal Assistant / Floater
Colon & Peguero LLP
2012.12 - 2015.05
Silberman School of Social Work -
Hunter College
Bachelor of Science in Criminal Justice -
Monroe College
Notary Public for the State of New York
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