Summary
Overview
Work History
Education
Skills
References
Timeline
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Genesis Rodriguez

Orlando,FL

Summary

Skilled Optical Associate and future Optician with diverse experience in optical industry. Strong background in assisting customers with eyewear selection, conducting vision tests and handling sales transactions. Strengths include comprehensive product knowledge, customer service skills, and ability to educate customers on eye care.

Overview

4
4
years of professional experience

Work History

Optical Sales Associate

Modern Eyes at Alafaya
Orlando, FL
01.2024 - Current
  • Assisted in the selection of frames according to the patient's face shape, lifestyle, and budget. Providing advice on lens types and coatings based on individual needs. Measured pupillary distances, segment heights, lens base curves, and frame size for eyeglasses fabrication. Ordering lenses, frames, and other optical supplies from vendors as needed.
  • Resolved patient's dissatisfaction in accordance with company policy. Explained complex vision-related terminology to patients in an easy-to-understand way.

Night Auditor

Hilton Home 2 Suites
03.2022 - 03.2023
  • Independently performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts. Assisted with the preparation of daily bank deposits for all departments within the hotel.
  • Assisting with guests' needs and requests while providing excellent service to maintain guests' satisfaction.

Optometric Technician/Optical Sales Associate

Eyeglass World
06.2021 - 03.2022
  • Performed preliminary eye exams, including visual acuity tests and optical imaging, while educating them on the process and importance of the health of their eyes.
  • Contacted insurance companies to verify coverage information prior to treatment. Filed paperwork in accordance with HIPAA regulations and office protocols.

Optical Sales Associate

Vision Source Oviedo
06.2020 - 06.2021
  • Assisting patients in the selection of frames and lenses that best suit their needs, pulling insurances for coverage, working directly with laboratories to ensure lens quality, and communicating with patients in regards to their glasses.
  • Troubleshooting patients' lenses, with hopes of finding a solution to the problem. Inspected returned items for defects prior to issuing refunds or exchanges. Organized paperwork related to sales transactions, invoices and warranties.

Education

High School Student -

Timber Creek High School
Orlando, FL
05.2018

Optican Certifcation - Ophthalmic Dispensing

University of Central Florida
Orlando, FL

Associate of Arts -

Valencia College
Orlando, FL

Skills

  • Insurance processing
  • Store Organization
  • Product Knowledge
  • Inventory Management
  • Sales expertise
  • Payment Processing
  • Problem-solving abilities
  • Customer Service
  • Order Management
  • Continuous Improvement

References

References available upon request.

Timeline

Optical Sales Associate

Modern Eyes at Alafaya
01.2024 - Current

Night Auditor

Hilton Home 2 Suites
03.2022 - 03.2023

Optometric Technician/Optical Sales Associate

Eyeglass World
06.2021 - 03.2022

Optical Sales Associate

Vision Source Oviedo
06.2020 - 06.2021

High School Student -

Timber Creek High School

Optican Certifcation - Ophthalmic Dispensing

University of Central Florida

Associate of Arts -

Valencia College

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Genesis Rodriguez