Genesis Rubio
Gainesville,GA
Summary
Detail-oriented professional known for enhancing customer satisfaction through prompt service and effective teamwork. Demonstrated ability in cash handling and maintaining high cleanliness standards, ready to support team objectives and improve service delivery.
Overview
6
6
years of professional experience
Work History
FOH/Counter Server
Panda Express
Gainesville, GA
08.2023 - 12.2025
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Managed food preparation and presentation to ensure quality standards.
- Handled cash transactions accurately, ensuring accountability and efficiency.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Greeted all guests upon arrival and offered immediate assistance.
Fulfillment Associate
Belk
Gainesville, GA
08.2022 - 08.2023
- Organized and restocked work areas to promote smooth packing operations.
- Coordinated order picking and packing processes for optimal workflow.
- Trained and supported new associates on procedures and safety.
- Reduced product damage through proper handling and storage.
- Followed safety protocols to maintain a secure work environment.
FOH/Counter Server
Panda Express
Gainesville, GA
01.2020 - 07.2022
- Maintained cleanliness and organization of dining area and workspace to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Delivered exceptional customer service in fast-paced environment.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Processed cash, debit and credit card payments.
Education
High School Diploma -
Gainesville High School
830 Century Pl, Gainesville, GA 3050105.2022
Skills
- Team player
- Effective communication
- Excellent work ethic
- Cash handling expertise
- Cleanliness and sanitization standards
- Supply restocking
- Willing to learn & adapt to different environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
FOH/Counter Server
Panda Express
08.2023 - 12.2025
Fulfillment Associate
Belk
08.2022 - 08.2023
FOH/Counter Server
Panda Express
01.2020 - 07.2022
High School Diploma -
Gainesville High School