Genesis Soto
Orange City,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
SMC PRIMARY CARE
DELAND, FL
11.2020 - Current
- Assist physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administer injections, medications and treatments as directed by the physician.
- Provide assistance to medical staff in performing minor surgical procedures.
- Prepare laboratory specimens for analysis and organized lab results for review by the physician.
- Maintain accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answer phones, schedule appointments and help manage patient flow while greeting visitors in a professional manner.
- Perform basic laboratory tests such as urinalysis and blood glucose levels , and venipunctures under direct supervision of a physician or registered nurse.
- Educate patients on healthcare topics such as nutrition and disease prevention methods.
- Order medical supplies, maintain inventory logs and restock exam rooms when needed.
- Conduct EKGs, spirometry testing, and other diagnostic tests as requested by the physician.
- Inspect equipment to ensure proper working order prior to use on patients.
- Collect samples from patients for laboratory testing purposes.
- Ensure that all instruments used during exams were cleaned properly after each use according to established protocols.
- Keep examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Register new patients into practice management software program accurately entering demographic information.
- Adhere to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Schedule appointments for patients via phone and in person.
- Prepare treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measure vital signs and took medical histories to prepare patients for examination.
- Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organize charts, documents and supplies to maintain team productivity.
- Respond to patient callbacks and phone-in prescription refill requests.
- Contact pharmacies to submit and refill patients' prescriptions.
- Participate in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintain inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Changing dressings on wounds to prevent infection and check for healing.
Receptionist
TONY SOTO SHOP
DeBary, FL
09.2018 - 11.2020
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Take payment from customers, and other companies
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Team Leader/Server
Lelos BBQ - Deltona, FL
03.2016 - 07.2018
- Informally recognized as lead server with responsibility for overseeing opening/closing and coaching and mentoring me servers regarding menu items, company policies and procedures
- Accurately recorded orders and partnered with team members to serve food and beverages that exceed guest’s expectations
- Managed closing duties, including restocking items, sweeping and mopping etc
- Counted the register at the beginning, and end of my shifts
- Frequently assisted colleagues during rush period to foster/promote teamwork while providing exceptional service and guest dining experience.
Education
Diploma in Medical Assisting - Medical Assisting
Florida Technical College
DeLand, FL07-2020
GED -
FLYCA
Jacksonville, FL07-2014
Skills
- Time Management
- Attention to Details
- Decision Making
- Issue Resolution
- Attention to Detail
- Microsoft Office
- Fluent in [SPANISH]
Languages
- English
- Spanish
Timeline
Medical Assistant
SMC PRIMARY CARE
11.2020 - Current
Receptionist
TONY SOTO SHOP
09.2018 - 11.2020
Team Leader/Server
Lelos BBQ - Deltona, FL
03.2016 - 07.2018
Diploma in Medical Assisting - Medical Assisting
Florida Technical College
GED -
FLYCA
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