Genesis Thomas
Jackson,MS
Summary
Dynamic professional with proven leadership excelling in team collaboration and critical thinking. Successfully managed tight deadlines and ensured quality compliance. Adept at problem-solving and decision making, with a track record of mentoring teams to achieve goals. Highly skilled in operating powered equipment. I am passionate about work and my years of dedication to prove.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mail Handler
United States Postal Service, USPS
05.2020 - Current
- Safety Team Lead 2023-2025
- 204B (active supervisor) January 2021-March 2021
- Elected National Postal Mail Handler's Union Treasurer August 2024- August 2026
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Proven ability to learn quickly and adapt to new situations.
- Operated powered equipment, such as forklifts, tow motors, and walkie riders, to transport mail within the building to ensure on time dispatch.
Shift Manager
Wendy's
03.2017 - 05.2020
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Crew Member
Wendy's
03.2015 - 03.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Science - Elementary Education
University of Phoenix
Tempe, AZ05-2026
Associate of Arts - Education
Hinds Community College
Raymond, Mississippi, MS12-2019
High School Diploma -
Forest Hill High School
Jackson, MS05-2016
Skills
- Problem-solving skills
- Team collaboration
- Team leadership
- Goal setting
- Decision-making
- Flexible and adaptive
- Positive role model and mentor
- Critical thinking
Certification
- Powdered Equipment License - 2020-present
- ServSafe Training - 2018
Timeline
Mail Handler
United States Postal Service, USPS
05.2020 - Current
Shift Manager
Wendy's
03.2017 - 05.2020
Crew Member
Wendy's
03.2015 - 03.2017
Bachelor of Science - Elementary Education
University of Phoenix
Associate of Arts - Education
Hinds Community College
High School Diploma -
Forest Hill High School