Genesis Valenzuela
Denver,CO
Summary
Dynamic and results-oriented professional with a proven track record at Agency of Credit Control, excelling in customer service and data management. Leveraged expertise in Microsoft Excel and Office Administration to enhance operational efficiency. Known for exceptional organizational skills and the ability to maintain confidentiality, significantly improving client relations and internal processes.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Agency of Credit Control
01.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Teacher Assistant
Restoration Christian Academy
06.2017 - 10.2018
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Education
Hinkley High School
Aurora, CO05.2017
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Customer and client relations
- Documentation and Recordkeeping
Timeline
Administrative Assistant
Agency of Credit Control
01.2019 - Current
Teacher Assistant
Restoration Christian Academy
06.2017 - 10.2018
Hinkley High School
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