Geneth Hernandez
Pittsburgh,PA
Summary
Dynamic sales professional with a proven track record at Globe Life Insurance, excelling in customer relations and account management. Leveraged exceptional interpersonal communication skills to enhance client satisfaction and consistently exceed sales quotas. Proficient in CRM software, driving strategic sales initiatives that expanded the customer base and increased revenue.
Overview
1
1
year of professional experience
Work History
Sales Representative
Globe Life Insurance
Wexford, PA
08.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Media Editor
Lorena’s House Cleaning
Pittsburgh, PA
04.2024 - 08.2024
- Performed color correction and grading to achieve desired visual aesthetics on all produced content.
- Coordinated with producers to ensure smooth workflow during post-production stages of projects.
- Assisted in the development of promotional materials by creating visually appealing teasers and trailers.
- Contributed to team brainstorming sessions, offering creative insights that drove successful media campaigns.
- Enhanced video quality by utilizing advanced editing techniques and software.
- Ensured brand consistency by adhering to style guidelines throughout the editing process.
- Increased audience engagement with compelling visual storytelling techniques.
Education
Media Studies
CCAC Community College
808 Ridge Ave Pittsburgh PA 15212Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales presentations
- Product and service sales
- Process improvement
- Account management
- Systems and software expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Sales Representative
Globe Life Insurance
08.2024 - Current
Media Editor
Lorena’s House Cleaning
04.2024 - 08.2024
Media Studies
CCAC Community College