Genetra Anderson

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
• Consulted with nurses to develop patient care plans and evaluate treatment options.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.

• Assisted customers in product selection, enhancing overall shopping experience.
• Managed inventory levels, ensuring optimal stock availability for customer needs.
• Developed product knowledge to provide accurate information and recommendations to clients.
• Trained new associates on sales techniques and store policies to improve team performance.
• Collaborated with management to implement promotional strategies, increasing foot traffic and sales.
• Resolved customer complaints efficiently, fostering loyalty and repeat business opportunities.
• Analyzed sales trends to identify opportunities for upselling and cross-selling products.
• Conducted regular audits of merchandise displays, maintaining visual standards and compliance with brand guidelines.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.