Geneva Green
Ingram
Summary
Seasoned Phlebotomist with more than 10 years of experience in fast-paced clinical settings. Excellent precision and social skills. Track record of achieving exceptional results in patient care and cleanliness. Extensive experience in youth and worship management and leadership. Skilled in creating engaging programs, fostering community partnerships, and driving impactful results. Strong focus on team collaboration, adaptability, and achieving measurable outcomes. Known for leadership, communication, and organizational skills, and trusted for consistent performance and strategic planning.
Overview
17
17
years of professional experience
Work History
Worship/Youth Program Director
Gateway Fellowship Church
05.2022 - Current
- Developed and implemented youth programs enhancing engagement and participation.
- Mentored staff and volunteers, fostering skill development and teamwork.
- Collaborated with community partners to expand outreach initiatives and resources.
- Evaluated program effectiveness, adjusting strategies for continuous improvement.
- Managed budgets and resources, ensuring financial accountability and sustainability.
- Organized training sessions for staff, promoting best practices in youth programming.
- Trained and supervised a team of support staff, fostering a positive work environment for all employees.
- Gathered feedback from participants, parents, staff members regularly to identify areas for improvement within programs offered.
- Developed curriculum for various age groups, resulting in increased program participation.
- Coordinated volunteer efforts within the organization, leveraging community support to enhance program offerings further.
- Collaborated with other department directors to create cohesive programming across different age groups or focus areas.
- Participated in community events to promote services and engage with public.
Phlebotomist
Peterson Regional Medical Center
07.2020 - 05.2022
- Collected blood specimens using venipuncture and capillary techniques to ensure accurate testing.
- Processed and labeled samples according to established protocols, maintaining high standards of quality control.
- Assisted in training new staff on phlebotomy procedures and safety protocols to enhance team efficiency.
- Monitored inventory levels of supplies, coordinating with management for timely replenishment to avoid shortages.
- Ensured compliance with OSHA regulations and standards for infection control in all phlebotomy activities.
- Collaborated with healthcare professionals to streamline patient workflows and minimize wait times during collections.
- Reviewed test requisitions for completeness, verifying information to prevent discrepancies in laboratory results.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Medical Assistant
Bandera Family Practice
12.2019 - 05.2020
- Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.
- Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
- Prepared patients for examinations, procedures, and treatments.
- Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification.
- Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
- Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping.
- Performed initial response-screening following protocols under the direction of the supervising physician.
- Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
- Communicated with patients and families proactively to gather information on patient's condition.
- Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
- Administered injections and medications, dressed wounds, and collected lab specimens for tests.
- Administered oral and parenteral medications and immunizations as directed by supervising the physicians.
- Organized, reviewed, and forwarded incoming test results to the physicians.
- Prepared specimens for outside lab testing, as ordered by the physicians.
Phlebotomist
Clinical Pathology Laboratories
03.2015 - 11.2019
- Draws an average of 30 patients per day.
- Assists patients with billing and insurance errors.
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Match laboratory requisition forms to specimen tubes.
- Enter patient, specimen, insurance, or billing information into computer.
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Explain fluid or tissue collection procedures to patients.
- Document route of specimens from collection to laboratory analysis and diagnosis.
- Process blood or other fluid samples for further analysis by other medical professionals.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Perform nasal and throat cultures.
- Supervise or instruct other technicians or laboratory assistants.
- Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample.
Phlebotomist
LabCorp
11.2013 - 03.2015
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Draws an average of 25 patients per day.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Match laboratory requisition forms to specimen tubes.
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
- Enter patient, specimen, insurance, or billing information into computer.
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.
- Explain fluid or tissue collection procedures to patients.
- Set up, clean, and maintain laboratory equipment.
Phlebotomist
Equitech-Bio Inc (Kerrville Blood Donation Center)
01.2012 - 11.2013
- Match laboratory requisition forms to specimen tubes.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Determine donor suitability, according to interview results, vital signs, and medical history.
- Transport specimens or fluid samples from collection sites to laboratories.
- Process blood or other fluid samples for further analysis by other medical professionals.
- Monitor blood or plasma donors during and after procedures to ensure health, safety, and comfort.
- Train other medical personnel in phlebotomy or laboratory techniques.
- Conduct hemoglobin tests to ensure donor iron levels are normal.
- Serve refreshments to donors to ensure absorption of sugar into their systems.
- Draws an average of 15 patients per day.
Phlebotomist
Methodist Stone Oak Hospital
10.2009 - 02.2011
- Match laboratory requisition forms to specimen tubes.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
- Enter patient, specimen, insurance, or billing information into computer.
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.
- Transport specimens or fluid samples from collection sites to laboratories.
- Process blood or other fluid samples for further analysis by other medical professionals.
- Document route of specimens from collection to laboratory analysis and diagnosis.
- Explain fluid or tissue collection procedures to patients.
- Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
- Train other medical personnel in phlebotomy or laboratory techniques.
- Worked the night shift and morning run drawing an average of 100 patients per shift.
- Trained personnel on night shift duties and procedures.
- Performed blood times as well as phenylketonuria(PKU) tests on infants.
- Plated specimens for Microbiology.
Phlebotomist
Peterson Regional Medical Center
10.2008 - 08.2009
- Match laboratory requisition forms to specimen tubes.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
- Enter patient, specimen, insurance, or billing information into computer.
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.
- Transport specimens or fluid samples from collection sites to laboratories.
- Process blood or other fluid samples for further analysis by other medical professionals.
- Provide sample analysis results to physicians to assist diagnosis.
- Document route of specimens from collection to laboratory analysis and diagnosis.
- Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
- Train other medical personnel in phlebotomy or laboratory techniques.
- Worked the night shift and morning run drawing an average of 90 patients during a shift.
Education
High School Diploma -
Medina Elementary School
Medina, TX06.2008
Skills
- Complex Problem Solving
- Customer and Personal Service
- Social Perceptiveness
- Production and Processing
- Critical Thinking
- Staff management
- Life skills training
- Youth engagement
- Teen mentoring
- Teamwork
- Time management
- Policy implementation
- Volunteer management
Timeline
Worship/Youth Program Director
Gateway Fellowship Church
05.2022 - Current
Phlebotomist
Peterson Regional Medical Center
07.2020 - 05.2022
Medical Assistant
Bandera Family Practice
12.2019 - 05.2020
Phlebotomist
Clinical Pathology Laboratories
03.2015 - 11.2019
Phlebotomist
LabCorp
11.2013 - 03.2015
Phlebotomist
Equitech-Bio Inc (Kerrville Blood Donation Center)
01.2012 - 11.2013
Phlebotomist
Methodist Stone Oak Hospital
10.2009 - 02.2011
Phlebotomist
Peterson Regional Medical Center
10.2008 - 08.2009
High School Diploma -
Medina Elementary School