Geneva OBryant
Houston,TX
Summary
Compassionate Phlebotomist with hands-on experience in venipuncture and capillary puncture. Demonstrates strong communication skills and attention to detail while ensuring accurate specimen collection and infection prevention. Skilled in building rapport to alleviate patient anxiety and enhance comfort during procedures.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Waitress Trainer
Unforgettable kitchen & cocktail lounge
Houston, Texas
02.2025 - Current
- Trained waitress staff on service standards and effective guest greetings to enhance customer experience.
- Coached servers on order accuracy, pacing, and polished dining room presentation.
- Demonstrated table setup, menu knowledge, and beverage service for new team members.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Reviewed guest requests and relayed special instructions to kitchen and bar teams to ensure timely and accurate service.
- Executed side work and sanitation routines during restaurant shifts to maintain cleanliness.
- Supported managers with onboarding, shift coverage, and daily service training.
- Encouraged positive attitude among waiters toward customers by recognizing outstanding performances.
Lead Passenger Service Agent
Worldwide Flight Services
Houston, Tx
11.2023 - 02.2025
- Supervised passenger check-in operations, ensuring efficient processing for airline partners.
- Supervised passenger check-in operations for airline partners.
- Coordinated gate boarding, seat changes, and special service requests to enhance passenger experience.
- Facilitated communication between airport teams and flight crew to enhance operational efficiency.
- Coordinated gate activities with airport teams and flight crew to ensure timely departures.
Patient Care Assistant
Private Client
Wilkes-Barre, Pennsylvania
06.2020 - 10.2023
- Assisted private client with daily hygiene and dressing to promote comfort and dignity.
- Monitored vital signs and reported changes to nursing staff.
- Helped patients walk, reposition, and transfer safely.
- Supported patients during meal times to enhance nutrition and documented food and fluid intake.
- Answered call lights and reported patient concerns to nursing staff.
- Documented patient observations in care records and shift notes.
- Maintained clean rooms, changed linens, and restocked supplies to create a safe and welcoming environment.
Environmental Services Housekeeper
Newark Beth Isreal Hospital
Newark, New Jersey
03.2017 - 06.2020
- Cleaned and disinfected patient rooms, restrooms, and common areas.
- Sanitized high-touch surfaces to support infection prevention.
- Changed bed linens and replenished supplies in patient rooms.
- Swept, mopped, and vacuumed floors to maintain a clean, safe environment.
- Collected and disposed of waste according to hospital procedures.
- Followed isolation-room cleaning procedures and used appropriate protective equipment.
Education
BSN RN - Bachelors of Nursing And Science
Chamberlain College of Nursing
Houston, TX 01.2025 - 10.2026
Certified Phlebotomist Training (CPT) - Phlebotomist Training
Mastering Health Care Training LLC
Houston, TX 09.2026 - 10.2026
High School For Violin & Dance
The Bronx, NYSkills
- Customer service
- Team communication
- Patient comfort techniques
- Patient assessment
- Vital signs
- CPR/AED
- Infection control
- Sterile technique
- Venipuncture and capillary collection
- Specimen collection
- Patient identification and specimen labeling
- Order of draw and infection control
- Patient education
Languages
English
Professional
Certification
- BLS certification 02/2025- 02/2027
References
References available upon request.
Timeline
Certified Phlebotomist Training (CPT) - Phlebotomist Training
Mastering Health Care Training LLC
09.2026 - 10.2026
Waitress Trainer
Unforgettable kitchen & cocktail lounge
02.2025 - Current
BSN RN - Bachelors of Nursing And Science
Chamberlain College of Nursing
01.2025 - 10.2026
Lead Passenger Service Agent
Worldwide Flight Services
11.2023 - 02.2025
Patient Care Assistant
Private Client
06.2020 - 10.2023
Environmental Services Housekeeper
Newark Beth Isreal Hospital
03.2017 - 06.2020
High School For Violin & Dance