Geneva Villarreal
Midland,TX
Summary
Dynamic store lead with expertise in staff training and operational efficiency. Proven ability to enhance customer satisfaction and implement effective merchandising strategies.
Overview
20
20
years of professional experience
Work History
Store Lead
Murphys
Midland, TX
11.2025 - Current
- Supervised daily store operations to ensure smooth workflow and customer satisfaction.
- Trained new staff on operational procedures and safety protocols.
- Assisted in inventory management, tracking stock levels, and placing orders.
- Implemented effective merchandising strategies to enhance product visibility.
Security Officer
Midland Park Mall
4511 N MIDKIFF ROAD
06.2007 - 07.2013
- Monitored premises to ensure safety and security for all visitors.
- Responded promptly to incidents, maintaining order and assisting law enforcement as needed.
- Conducted regular patrols, identifying and addressing potential security risks proactively.
- Collaborated with mall management to develop and implement safety protocols and procedures.
Assistant Manager
7 Eleven Gas Station
1100 E WADLEY AVE
02.2006 - 09.2007
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new staff on customer service protocols and cash handling procedures.
- Implemented inventory management systems to enhance stock accuracy and reduce waste.
- Developed schedules to optimize workforce efficiency and meet customer demand during peak hours.
Education
GED -
Midland College
Midland, TXSkills
- Store operations
- Staff training and development
- Scheduling and time management
- Goal setting and achievement
- Customer service
Timeline
Store Lead
Murphys
11.2025 - Current
Security Officer
Midland Park Mall
06.2007 - 07.2013
Assistant Manager
7 Eleven Gas Station
02.2006 - 09.2007
GED -
Midland College