Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Genevie Hernandez

San Antonio,TX

Summary

Service Driven employee with a strong background in customer service, communication, and interpersonal skills. devoted to handling food items properly and according to health and safety regulations. aggressively seeks out opportunities to assist team members and deal with problems.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Dutch Bros
12.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Set and achieved goals for professional development and advancement.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.

Sales Associate

Victoria Secret
12.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School Diploma -

L.E.E. High School
San Antonio, TX
05.2022

Skills

  • Table Setting Knowledge
  • Adaptive and Creative
  • Product Display
  • Excellent Memory
  • Team Player
  • Ability to Adapt
  • Multitasking Strengths
  • Excellent People Skills

Certification

  • Food Handler License - [April 2022]

Timeline

Sales Associate

Victoria Secret
12.2022 - 09.2023

Barista

Dutch Bros
12.2021 - Current

High School Diploma -

L.E.E. High School

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Genevie Hernandez