Mila Sadder Miller
Seattle,WA
Summary
Proven team player with a track record of enhancing customer satisfaction at Starbucks by delivering exceptional service and mastering safe food handling. Skilled in cash transactions and maintaining operational efficiency, I excel in high-pressure environments, significantly contributing to seamless customer experiences. Demonstrating friendly demeanor, and ensuring positive outcomes in fast-paced retail settings. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. currently a college student perusing a degree in industrial design.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Starbucks, Fred Meyers
05.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas through each shift
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Cashier/General Merchandise Associate
Target
09.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Host/Busser/Takeout/Food Runner/Catering Delivery Driver
Buca Di Beppo
12.2021 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, managed delivery drivers, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- swiftly packaging both to go orders and food for catered events feeding between 50-400 people.
Volunteer
Ballard Food Bank
09.2016 - 08.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Coordinated food drives for improved local food bank stock levels.
- stocked shelves, and worked the register.
Education
High School Diploma -
Ballard High School
Seattle, WASkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Order Taking
- Safe Food Handling
- Menu Memorization
- Table setting knowledge
- Table Bussing
Certification
food handlers permit
Timeline
Barista
Starbucks, Fred Meyers
05.2023 - Current
Cashier/General Merchandise Associate
Target
09.2022 - 05.2023
Host/Busser/Takeout/Food Runner/Catering Delivery Driver
Buca Di Beppo
12.2021 - 09.2022
Volunteer
Ballard Food Bank
09.2016 - 08.2021
High School Diploma -
Ballard High School
food handlers permit
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