Mila Sadder Miller
Starbucks, Fred Meyers
Seattle,WA
8
years of professional experience
1
Certification
Proven team player with a track record of enhancing customer satisfaction at Starbucks by delivering exceptional service and mastering safe food handling. Skilled in cash transactions and maintaining operational efficiency, I excel in high-pressure environments, significantly contributing to seamless customer experiences. Demonstrating friendly demeanor, and ensuring positive outcomes in fast-paced retail settings. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. currently a college student perusing a degree in industrial design.
Work History
Barista
3 Years 5 Months- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas through each shift
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Cashier/General Merchandise Associate
8 Months- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Host/Busser/Takeout/Food Runner/Catering Delivery Driver
9 Months- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, managed delivery drivers, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- swiftly packaging both to go orders and food for catered events feeding between 50-400 people.
Volunteer
4 Years 11 Months- Maintained clean, neat, and operational facilities to serve program needs.
- Coordinated food drives for improved local food bank stock levels.
- stocked shelves, and worked the register.
Education
High School Diploma
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Exceptional customer service
Order Taking
Safe Food Handling
Menu Memorization
Table setting knowledge
Table Bussing
Certification
food handlers permit
Timeline
Barista
Starbucks, Fred Meyers
05.2023 - CurrentRead More
Cashier/General Merchandise Associate
Target
09.2022 - 05.2023Read More
Host/Busser/Takeout/Food Runner/Catering Delivery Driver
Buca Di Beppo
12.2021 - 09.2022Read More
Volunteer
Ballard Food Bank
09.2016 - 08.2021Read More
Ballard High School
High School Diploma
Read More