Genevieve Alaniz
Leona Valley
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy settings. Consistently maintained welcoming atmosphere and effectively managed tasks to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
6
6
years of professional experience
Work History
Waitress
The Ravens Nest
05.2023 - 11.2023
- Provided exceptional customer service to enhance guest experience and foster repeat business.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Adapted quickly to high-pressure situations, ensuring prompt service during peak hours.
- Contact: Lenny 661-579-6982
Restaurant Team Member
TOMS
07.2020 - 03.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Collaborated with team members to streamline service flow during peak hours.
- Contact: Carlos 661-947-9777
Crew Team Member
Jack in the Box
01.2018 - 01.2019
- Provided exceptional customer service by greeting and assisting customers promptly.
- Operated kitchen equipment safely, adhering to food safety guidelines and procedures.
- Collaborated with team members to maintain organization in work areas.
- Contact: Helen 661-677-4242
Education
High School Diploma -
Opportunities For Learning
Lancaster, CASkills
- Customer service
- Strong multitasking
- Attention to detail
- Payment processing
Timeline
Waitress
The Ravens Nest
05.2023 - 11.2023
Restaurant Team Member
TOMS
07.2020 - 03.2021
Crew Team Member
Jack in the Box
01.2018 - 01.2019
High School Diploma -
Opportunities For Learning
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