Genevieve Aldape
Visalia,CA
Summary
Detail-oriented professional with over 5 years of experience in retail environments. Known for strong customer service skills, accuracy in transactions, and the ability to train new team members. Seeking to leverage expertise to improve customer satisfaction and streamline operations.
Dedicated cashier with proven expertise in customer interactions and cash handling. Recognized for resolving inquiries promptly and enhancing the shopping experience.
Overview
12
12
years of professional experience
Work History
Cashier
Daiso USA
Visalia, CA
09.2024 - Current
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers in locating products, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Handled cash and electronic payments, ensuring accurate financial reporting at day's end.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on register operations and customer interaction best practices.
- Monitored store displays for promotional items, contributing to increased sales visibility.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Pebble Beach Company
Pebble Beach, CA
01.2014 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Package Handler
Amazon
Fresno, CA
03.2019 - 02.2024
- Operated material handling equipment to efficiently sort and transport packages.
- Maintained compliance with safety protocols to ensure secure work environment.
- Monitored inventory levels to ensure timely restocking of supplies and materials.
- Implemented process improvements that enhanced package sorting accuracy and speed.
- Led daily briefings to communicate objectives and address operational challenges.
Cashier
Best Buy Market
Visalia, CA
03.2021 - 11.2023
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Computer Office Administrator
Central Coast College
Salinas, CA01.2012
Skills
- Superior customer interaction
- Consistent work performance
- Positive interpersonal skills
- Time management skills
- Cash handling
- Cleaning and sanitizing
Languages
Spanish
Limited Working
Timeline
Cashier
Daiso USA
09.2024 - Current
Cashier
Best Buy Market
03.2021 - 11.2023
Package Handler
Amazon
03.2019 - 02.2024
Cashier
Pebble Beach Company
01.2014 - Current
Computer Office Administrator
Central Coast College