Genevieve Dayondon
Anaheim,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Housekeeping Manager position. Ready to help team achieve company goals. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Housekeeping Manager
Hilton Garden Inn Hotel
10.2022 - Current
- Trained and mentored all new personnel to maximize quality of service and performance.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all hotel areas.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Completed schedules, shift reports, and other business documentation.
Housekeeping Manager
AC Hotel By Marriott
03.2020 - 08.2022
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
- Worked with front desk to respond promptly to all guest requests.
- Developed comprehensive standard operating procedures to guide the housekeeping team in delivering consistent service quality.
- Coordinated household cleaning service operations and managed client relations.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Maintained required records of work hours, budgets and payrolls.
Housekeeping Supervisor
Omni Hotels & Resorts
01.2012 - 03.2018
- Managed laundry sorting, washing, drying, and ironing.
- Trained and mentored new staff on cleaning and safety protocols.
- Adhered to safety protocols by enforcing proper equipment usage.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Associate Computer Technology
University of Cebu
Cebu Philippines 04.2004
Skills
- Clear Communication
- Report Preparation
- Facilities Maintenance
- Safety Equipment
- Inventory Monitoring
- Scheduling and Planning
Timeline
Housekeeping Manager
Hilton Garden Inn Hotel
10.2022 - Current
Housekeeping Manager
AC Hotel By Marriott
03.2020 - 08.2022
Housekeeping Supervisor
Omni Hotels & Resorts
01.2012 - 03.2018
Associate of Science - Associate Computer Technology
University of Cebu
Similar Profiles
Dimash BegzhanDimash Begzhan
Breakfast Attendant at Hilton Garden Inn Hotel, The Summit, Holiday InnBreakfast Attendant at Hilton Garden Inn Hotel, The Summit, Holiday Inn
Johanna RamirezJohanna Ramirez
Floor Supervisor at Hilton Garden Inn Hotel (kimpton Theta Hotel)Floor Supervisor at Hilton Garden Inn Hotel (kimpton Theta Hotel)
Jayci KriegerJayci Krieger
Server/Bartender at Hilton Garden Inn HotelServer/Bartender at Hilton Garden Inn Hotel
Shawn FarmerShawn Farmer
Housekeeping Cleaner at Hilton Garden Inn HotelHousekeeping Cleaner at Hilton Garden Inn Hotel
Hannah FrancoHannah Franco
Associate at In N OutAssociate at In N Out