Genevieve Estrada
Hialeah,Florida
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
2
2
Languages
1
1
Certification
23
23
years of professional experience
Work History
Low Vision Coordinator
Nova Southeastern University
Davie, Fl
07.2021 - Current
- Maintained up-to-date knowledge of industry best practices related to mission coordination.
- Managed multiple projects simultaneously with tight deadlines.
- Collaborated cross-functionally to ensure mission objectives were met on time.
Optical Technician
Nova Southeastern University
Davie, Florida
04.2013 - 07.2021
- Installed, maintained, and repaired sophisticated optical systems in laboratory settings.
- Developed innovative processes for producing high-quality optics with greater efficiency.
- Researched industry standards related to lens fabrication and design.
- Consulted with customers regarding product selection options.
- Maintained a clean work environment in accordance with safety regulations.
- Analyzed data from various sources to identify trends in the production process.
- Trained personnel on proper use of optical instruments.
- Troubleshot complex optical systems using advanced problem-solving techniques.
- Calibrated precision optical equipment for optimal performance.
- Assembled and adjusted eyeglasses according to customer specifications.
- Performed routine maintenance and repairs on optical instruments, such as microscopes and spectrometers.
- Evaluated existing methods for improving production throughput times.
- Conducted quality control tests to ensure accuracy of lenses and other components.
- Resolved customer complaints regarding product quality or service issues promptly.
- Monitored inventory levels of essential supplies needed for operations.
Optical Technician
Sams Club
Miami, Fl
03.2006 - 02.2010
- Communicated with clients regarding their eyewear needs and preferences.
- Troubleshot issues related to the production process in order to minimize downtime.
- Collaborated with team members to optimize workflow processes in the lab environment.
- Provided technical assistance to customers regarding product selection and use.
- Inspected finished products for defects before shipping them out to customers.
- Organized daily tasks according to priority requirements in order to maximize productivity.
- Operated lensometer and other measuring devices to verify accuracy of lenses.
- Processed orders quickly by accurately reading prescriptions from optometrists or ophthalmologists.
- Resolved customer inquiries promptly by providing clear explanations about product features and benefits.
Optometric Technician
DOC
Pembroke Pines, Florida
06.2003 - 03.2006
- Greeted incoming patients by conducting pretests, documentation and intake.
- Handled and filed patient records in accordance with practice standards and HIPAA.
- Assisted optometrists with patient care and testing, including visual acuity, refraction, and ocular health evaluations.
- Organized exam rooms between appointments to ensure they are clean and ready for use.
- Verified insurance coverage for patient visits and procedures.
- Managed front office operations such as phone calls, emails, and mailings.
- Performed work accurately and thoroughly, managing time pressure and patient volume.
- Complied with HIPAA regulations related to confidentiality of patient information.
- Conducted frame styling sessions with patients to help them select appropriate eyewear options.
- Ordered contact lenses from suppliers based on physician's prescription orders.
- Maintained accurate patient records including medical history, test results, prescriptions, and billing information.
- Utilized computer software programs to enter patient data into electronic health records system.
- Assisted with patient care and eye exams by managing patient records and supporting patient flow.
- Demonstrated strong ability to multitask while working under pressure in a fast-paced environment.
Education
High School Diploma - undefined
Hialeah senior high school
Hialeah, FlSkills
- Ability To Multitask
- Attention to Detail
- Goal-Oriented
- Leadership
- Team Player
- Dependable and Reliable
- Problem-Solving
- Conflict Resolution
- Computer Skills
- Teamwork
- Outgoing and Friendly
- Basic Math Skills
- Excellent Communication
- Customer Service Management
- Coordinating with Supervisors
- Budget Planning
- Presenting Ideas and Plans
- Administrative Oversight
- Staff Training
- Consulting
Personal Information
Title: Eye and Patient Care Advisor
Certification
ABO, NCLE
Languages
Spanish - Bilingual
English - Bilingual
Timeline
Low Vision Coordinator
Nova Southeastern University
07.2021 - Current
Optical Technician
Nova Southeastern University
04.2013 - 07.2021
Optical Technician
Sams Club
03.2006 - 02.2010
Optometric Technician
DOC
06.2003 - 03.2006
High School Diploma - undefined
Hialeah senior high school