Genevieve Kissi
Accra,GA
Overview
22
22
years of professional experience
Work History
Cybersecurity Risk Analyst
MYIT University,com
Maryland
01.2021 - Current
- Investigated allegations to check validity and recommend actions to minimize risk.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Employed strong program management skills to successfully define and manage ongoing initiatives designed to control [Type] risks.
Help Desk Support
IMPROTECH
Ghana
01.2019 - 03.2021
- Logged support tickets and closed when issues were resolved.
- Used ticketing systems to manage and process support actions and requests.
- Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Sales Associate
Jade Rental
Ghana
01.2011 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Security Officer
SECUITAS
LITTLE RIVER TURNIPIKE
05.2007 - 05.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Caregiver
Adult Companion Care
Alexandria
05.2004 - 05.2007
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver, Special Needs
Bettys Place
Dale City
05.2002 - 04.2004
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Cybersecurity
MYit University
Maryland10.2023
Associate of Applied Science - Information Technology
Improtech
Ghana05.2022
Bachelor of Arts - Law (Pre-Law)
University of Science And Technology
Ghana08.2000
Skills
- Stop-Loss Reporting Tools
- Trend Analysis
- Customer Communication
- Order Reviewing
Accomplishments
TRAINING WITH NESSUS TOOLS
TRAINING WITH WIRESHARK TOOLS
TRAINING IN NMAP TOOLS
Affiliations
ISC@2 ORGANIZATION MEMBER,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cybersecurity Risk Analyst
MYIT University,com
01.2021 - Current
Help Desk Support
IMPROTECH
01.2019 - 03.2021
Sales Associate
Jade Rental
01.2011 - 01.2019
Security Officer
SECUITAS
05.2007 - 05.2010
Caregiver
Adult Companion Care
05.2004 - 05.2007
Caregiver, Special Needs
Bettys Place
05.2002 - 04.2004
Cybersecurity
MYit University
Associate of Applied Science - Information Technology
Improtech
Bachelor of Arts - Law (Pre-Law)
University of Science And Technology