Genevieve Martinez
Summary
Resourceful professional with expertise in relationship building, revenue generation, and budget management. Proven success in enhancing productivity and implementing effective project management strategies under tight deadlines. Strong communicator with a track record of improving systems and delivering solutions. Proficient in Microsoft Office, Oracle, and invoice management tools.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate
Five Below
07.2023 - 12.2023
- Arranged merchandise for sales floor to optimize customer shopping experience.
- Facilitated merchandising procedures to enhance product presentation.
- Sets and maintains Market Plan and other merchandise directives.
- Assisted with receiving and stocking inventory to ensure product availability.
- Assisted with shipping and receiving operations to maintain inventory flow.
- Responsible for cash handling procedures.
Sales Associate
Ashley Furniture
11.2022 - 12.2022
- Provide sales orders accurately and efficiently.
- Assisted customers with credit applications and financing arrangements.
- Maintained accurate sales transaction documents for record-keeping.
- Followed established cash handling procedures to ensure accuracy and security.
- Maintain sales transaction documentation.
- Follow cash handling procedures.
- Supported inventory management and loss prevention efforts.
- Assisted with inventory management and loss prevention processes to minimize discrepancies.
- Participate in the bi-annual inventory process.
Sales Associate
Five Below
10.2022 - 12.2022
- Processed cash transactions accurately at checkout.
- Assisted with implementing merchandising strategies effectively.
- Staged merchandise for the sales floor.
- Supported receiving and stocking procedures.
- Helped with shipping and receiving tasks.
- Organized and staged merchandise for optimal sales floor display.
Self Employed
Online Sales Associate
12.2016 - 10.2022
- Communicated with prospective and existing customers through preferred channels—phone, internet, or in person—to enhance engagement.
- Guided customers in accessing product information, resources, and services available online, improving their purchasing experience.
- Engaged prospective and existing customers using their chosen communication methods—phone, internet, or in person.
- Coordinating the internet promotions and handling all the sales inquiries and working out strategies to attract new customers.
- Keeping contacts with the sales leads, assisting in setting up of appointments, quoting the requirements of the project and also assisting in closing of the sales as well.
Office Manager/Underwriter
Cornerstone Financial Group
08.2016 - 12.2016
- Reviewing and assessing client Insurance Proposals, IRA Statements, and Summary of Holdings in order to properly implement it in the clients’ application(s).
- Liaising with professionals and specialists at USA Financial to process applications.
- Processed high volumes of applications to transition accounts to more profitable plans, enhancing client investment potential.
- Processed checks promptly upon receipt to ensure timely transactions.
- Responded to advisor and client inquiries about retirement funds; processed distribution and contribution requests to ensure timely fund management.
- Contacting clients when necessary to update them on status of application(s), and requesting information or signatures for the application when needed.
- Ensured compliance of all applications with USA Financial guidelines and regulations, safeguarding organizational integrity.
- Creating and updating Summary of Holding (SOH) for clients.
- Creating and updating Summary of Holdings (SOH) for clients.
- Updated clients on application status and requested necessary information or signatures.
Car Salesperson
Folsom Lake Chrysler Dodge Jeep Ram
03.2016 - 05.2016
- Responded to leads promptly, answered questions, provided information, and guided Customers through car buying process.
- Delivered exceptional customer experiences that fostered loyalty.
- Transitioned Customers seamlessly from phone and internet inquiries to in-store visits.
- Providing an exceptional customer experience to drive loyalty.
- Creating a great vehicle delivery experience for the Customer.
- Following up with Customers to ensure satisfaction.
- Engaged in prospecting to identify potential customers through referrals and creative strategies.
Buyer Assistant for RSO Subcontracts
Space Systems Loral/West Valley Staffing
06.2012 - 11.2012
- Coordinated with suppliers to track monthly capacity charts, supporting subcontract administrators in decision-making.
- Maintained management reports and tools, enhancing visibility of department metrics and performance.
- Executed assignments in collaboration with upper management.
- Supporting Subcontract administrators on a day-to-day basis.
- Functioned as the main contact for RSO subcontract advisers, managing move requests, archiving, IT, software, and facilities requests.
Support Specialist IV
BAE SYSTEMS, INC
01.2008 - 06.2010
- Initially served as contractor/administrative assistant for engineering, supporting project operations.
- Advanced to take on role of Support Specialist in Subcontract Department, working closely with management and other departments within the company.
- Trademarked and secured documents for program participants.
- Trademarked and secured documents for program participants.
- Maintained and Secured program sensitive areas.
- Generated various reports, including weekly outstanding subcontractor invoices.
- Managed and prepared confidential proprietary reports specifically for Vice President of Engineering.
- Initially supported five individuals; advanced to provide support to twelve staff member.
- Developed and implemented an intricate report system from scratch, requiring in-depth research and regular communication with four other departments in order to incorporate their data.
- Track Non-Disclosure Agreements, and coordinate with both Legal Department and Suppliers.
- Developed and maintained all key documents, including spreadsheets, graphs/tables, and presentations for meetings.
- Process all travel expenditures and expense reports to budget with finance.
Education
Bachelor’s in Science Program -
National University
Certified Pharmacy Technician -
Carrington College-Citrus Heights
Skills
- Customer engagement
- Sales optimization
- Product merchandising
- Sales coordination
- Inventory management
- Customer service
- Time management
- Problem resolution
- Team collaboration
- Interpersonal communication
- Oracle
- Oracle Discoverer
- Feith software
- Office applications
- Relationship building
Summary Of Skills And Qualifications
- Adept at building relationships, increasing revenue and maintaining budgets.
- Proven successful in increasing value and improving productivity.
- Driven, resourceful and able to thrive in challenging environments.
- Skilled in planning and execution of special projects during time-critical assignments.
- Able to coordinate multiple projects and meet deadlines under pressure.
- Decisive and direct, yet flexible in responding to constantly changing assignments.
- Organized, efficient, and precise with strong communication and liaison skills.
- Skilled in finding broken systems and performing necessary change through project management or other methods.
- Adept and experienced in problem solving and providing solutions.
- Excellent qualifications in leadership and interpersonal communications.
- Computer skills include Microsoft Office (Word, Excel, Outlook, PowerPoint, Access), Oracle, Oracle Discover, Feith (for submitting invoices to subcontracts).
Timeline
Retail Sales Associate
Five Below
07.2023 - 12.2023
Sales Associate
Ashley Furniture
11.2022 - 12.2022
Sales Associate
Five Below
10.2022 - 12.2022
Self Employed
Online Sales Associate
12.2016 - 10.2022
Office Manager/Underwriter
Cornerstone Financial Group
08.2016 - 12.2016
Car Salesperson
Folsom Lake Chrysler Dodge Jeep Ram
03.2016 - 05.2016
Buyer Assistant for RSO Subcontracts
Space Systems Loral/West Valley Staffing
06.2012 - 11.2012
Support Specialist IV
BAE SYSTEMS, INC
01.2008 - 06.2010
Bachelor’s in Science Program -
National University
Certified Pharmacy Technician -
Carrington College-Citrus Heights