Summary
Overview
Work History
Education
Skills
Timeline
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Genevieve Massey

Darby,PA

Summary

Dynamic Hair Stylist Manager with a proven track record at Big League Barbers, excelling in staff training and development. Recognized for cultivating a loyal clientele through exceptional service and strong decision-making. Committed to organizational growth and mentoring, fostering a productive team environment while optimizing salon workflows.

Overview

25
25
years of professional experience

Work History

Hair Stylist Manager

Big League Barbers
02.2009 - Current
  • Conducted regular performance evaluations of hairstyling team members, offering constructive feedback and implementing improvement plans when necessary.
  • Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
  • Mentored less experienced stylists by sharing industry knowledge, tips, tricks, and best practices to enhance their growth within the company.
  • Optimized workflow processes within the salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.

Patient Transporter

Fitzgerald Mercy Hospital
06.2000 - Current
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.

Stylist

Sharon and Company
03.2003 - 10.2011
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.

Education

Diploma - Pharmacy Tech

Delaware County Community College
Media, PA
06.2014

Diploma - Cosmetology

Venus Beauty Academy
Sharon Hill, PA
09.2002

High School Diploma - Accounting

Penn Wood High
Lansdowne Pa
06.2000

Skills

  • Strong decision-making
  • Organizational growth
  • Professionalism and ethics
  • Staff training and development

Timeline

Hair Stylist Manager

Big League Barbers
02.2009 - Current

Stylist

Sharon and Company
03.2003 - 10.2011

Patient Transporter

Fitzgerald Mercy Hospital
06.2000 - Current

Diploma - Pharmacy Tech

Delaware County Community College

Diploma - Cosmetology

Venus Beauty Academy

High School Diploma - Accounting

Penn Wood High

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Genevieve Massey