JASIA STEWART
Owings Mills,MD
Summary
Licensed Cosmetologist with a diverse background in commercial advertising, medical spas, and salon operations. Highly skilled in management, client communication, and customer service. Summary
Dynamic and results-oriented professional with extensive experience in retail operations, team leadership, and customer service within fast-paced and client-focused environments. Adept at creating positive customer experiences, optimizing operational efficiency, and driving sales through performance-oriented strategies. Skilled in inventory management, staff training, and fostering collaborative team cultures. Passionate about delivering exceptional service and building relationships that drive client satisfaction and loyalty. Ready to bring my expertise in management and customer engagement to any role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial/Fashion Hair Stylist
Self-Employed
New York, NY
01.2018 - Current
- Specialize in commercial and fashion hair and makeup for high-profile advertising campaigns
- Provide personalized styling services for clients, ensuring they are fully satisfied with the finished look
- Collaborate with creative teams to produce innovative and on-brand visuals for major fashion and advertising campaigns
Assistant Manager / Front Desk Coordinator
Restore Therapy Spa
Westminster, MD
06.2024 - 12.2024
- Oversee front desk operations in a medical spa setting, ensuring smooth client check-ins and check-outs
- Proficient in managing appointments, inventory, and medical billing
- Responsible for filing insurance claims, maintaining HIPAA compliance, and ensuring a seamless patient experience in a fast-paced environment
- Demonstrated strong leadership in overseeing day-to-day operations and supporting a team to meet high service standards
Front Desk Associate
ARROJO NYC
New York, NY
03.2023 - 11.2023
- Greeted clients and managed appointment scheduling, contributing to a positive first impression
- Handled cash transactions and retail product sales, ensuring accuracy and customer satisfaction
- Played a key role in inventory management, optimizing salon operations by maintaining appropriate stock levels
Hair Stylist
Drybar
White Plains, NY
10.2022 - 03.2023
- Delivered exceptional styling services, focusing on blowouts and client-specific hair needs
- Built strong client relationships, ensuring repeat visits and satisfaction with results
Hair Stylist / Front Desk Receptionist / Assistant Manager
Hair Rules Salon
New York, NY
06.2017 - 12.2020
- Managed daily salon operations, ensuring efficiency and an exceptional client experience
- Coordinated staff scheduling, inventory management, and front desk responsibilities, ensuring smooth workflow and optimal customer service
- Conducted training for new employees, reinforcing company standards for professionalism and service
Education
Cosmetology Certification -
Aveda Institute
New York, NY12.2015
Skills
Retail Operations Management
Financial Acumen and Sales Strategy
Customer Service Excellence
Team Leadership and Development
Conflict Resolution and Service Recovery
Inventory Management and Loss Prevention
Scheduling and Staff Coordination
Proficiency with Google Docs and Salon Software (eg, MINDBODY)
Strong Verbal and Written Communication
Multitasking and Prioritization
Performance Metrics Analysis and Reporting
Problem Solving and Decision-Making
Creating a Welcoming Client Experience
Adaptability and Ownership Mindset
- Front Desk Operations & Customer Service
- Inventory Management
- Cash Handling & POS System
- Salon Software (MINDBODY, others)
- Strong Written & Verbal Communication
- Time Management & Multitasking
- Retail Sales & Upselling
Certification
- Licensed Cosmetologist, 03/01/17, Present
- Driver's License
Timeline
Assistant Manager / Front Desk Coordinator
Restore Therapy Spa
06.2024 - 12.2024
Front Desk Associate
ARROJO NYC
03.2023 - 11.2023
Hair Stylist
Drybar
10.2022 - 03.2023
Commercial/Fashion Hair Stylist
Self-Employed
01.2018 - Current
Hair Stylist / Front Desk Receptionist / Assistant Manager
Hair Rules Salon
06.2017 - 12.2020
Cosmetology Certification -
Aveda Institute