Summary
Overview
Work History
Education
Skills
Timeline
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GENEVIEVE MASSEY

Houston,TX

Summary

Sales and interior design professional with proven track record of delivering client-centric solutions and achieving high customer satisfaction. Adept at collaborating with teams to meet project goals and flexible in adapting to changing requirements. Skilled in design consultation, product knowledge, and fostering strong client relationships.

Overview

3
3
years of professional experience

Work History

Design/Trade Consultant

RH – The Gallery at Cherry Creek & The Gallery at Highland Village
01.2023 - Current
  • Build and maintained strong relationships with clients through in-depth consultations both in gallery and in home
  • Offered expert design advice, often collaborating on furniture selections and styling RH product assortment
  • Exceeded individual and team sales goals
  • Maintained deep understanding of RH collections, including lighting, textiles, and accessories
  • Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
  • Assessed client needs and preferences, developing tailored design proposals that exceeded expectations.
  • Stayed up-to-date on industry trends and best practices, incorporating innovative techniques into designs.
  • Presented design concepts through detailed sketches, renderings, and presentations, effectively communicating ideas to clients.

Administrative Assistant/Visual Merchandiser Manager

Ladco Design Center
01.2022 - 01.2023
  • Provided administrative support and customer service to clients and executive staff
  • Provided excellent customer service and built relationships with clients and potential customers
  • Maintained a thorough knowledge of design center products, and venders for increasing internal referrals and collaboration
  • Orchestrated showroom furniture transfers on and off the floor
  • Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Monitored store traffic and customer engagement

Education

Bachelor of Business Administration - General Business

Stephen F. Austin State University
Nacogdoches, Texas

Skills

  • Salesforce
  • Microsoft Office (outlook, teams, excel)
  • Lightspeed Retail
  • Shipping and transportation
  • Problem-solving
  • Teamwork and collaboration

Timeline

Design/Trade Consultant

RH – The Gallery at Cherry Creek & The Gallery at Highland Village
01.2023 - Current

Administrative Assistant/Visual Merchandiser Manager

Ladco Design Center
01.2022 - 01.2023

Bachelor of Business Administration - General Business

Stephen F. Austin State University

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GENEVIEVE MASSEY