Genevieve Padilla

• Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
• Verified insurance eligibility and coverage for patients.
• Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
• Filed and maintained patient records in accordance with HIPAA regulations.

Monitored a high volume of male and female clients providing urine samples as requested by New Mexico courts.

Explain to clients the substance abuse testing protocols.

Performed duties in a manner that ensured the integrity of tests and test results.

• Enhanced overall operational efficiency within the detention facility through continuous training on new policies, technology updates, and industry best practices.
• Contributed to a positive work culture among fellow officers by offering assistance when needed, promoting teamwork, and actively participating in team-building exercises.
• Handled emergency situations calmly and effectively, employing crisis intervention techniques and coordinating with medical professionals as needed for the well-being of inmates and staff.
• Maintained accurate records of inmate property during intake and release procedures, ensuring proper storage and return of personal belongings.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

• Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Scanned medical records in digital format for easy retrieval and accessibility.

• Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
• Priced items through use of markdown audits.
• Organized incoming shipments efficiently to facilitate quick access to products needed for restocking shelves throughout the day.
• Prevented stock discrepancies by diligently scanning items during the unloading process from trucks into the storage area.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.