Genevieve Pellis
Richmond,VA
Summary
Polished sales professional with a strong background in delivering elevated client experiences in luxury service environments. Skilled in consultative selling, upselling high-value offerings, and building long-term client relationships through trust and personalized care. Experienced in both upscale hospitality and clinical support settings, with a proven ability to thrive in fast-paced, high-pressure environments. Passionate about aesthetics, skincare, and helping clients achieve confidence-boosting results.
Overview
4
4
years of professional experience
Work History
Server
EAT Restaurant Partners
Richmond, VA
03.2021 - Current
- Delivered exceptional guest experiences in an upscale, high-volume dining environment, consistently exceeding client expectations for service quality.
- Utilized consultative selling techniques and upselling strategies to increase sales and enhance customer satisfaction.
- Cultivated strong rapport with affluent clientele, generating repeat business and long-term loyalty.
- Excelled under pressure in a fast-paced, team-oriented environment while maintaining professionalism and attention to detail.
- Recognized for consistently upholding luxury service standards and contributing to company sales goals.
Volunteer
VCU Health
Richmond, VA
06.2024 - 09.2024
- Provided welcoming, professional front-desk support to patients and visitors in a medical setting.
- Communicated effectively to answer questions, provide information, and ensure a smooth client experience.
- Represented the hospital with empathy and professionalism while maintaining a clean, efficient workspace.
Student Worker
MCV Hospital
Richmond, VA
05.2023 - 11.2023
- Assisted with clinical operations by compiling patient data, organizing records, and supporting medical staff.
- Maintained professionalism and discretion while interacting with patients, staff, and sensitive information.
- Developed strong organizational and communication skills in a regulated healthcare environment.
Education
Bachelor of Science - Biology, Chemistry
Virginia Commonwealth University
Richmond, VA05.2025
Skills
- Consultative sales and personalized solutions
- Upselling and cross-selling strategies
- Luxury client experience and retention
- Customer service and relationship building
- Clinical support and team collaboration
- Organization and regulatory compliance
Timeline
Volunteer
VCU Health
06.2024 - 09.2024
Student Worker
MCV Hospital
05.2023 - 11.2023
Server
EAT Restaurant Partners
03.2021 - Current
Bachelor of Science - Biology, Chemistry
Virginia Commonwealth University
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