Open To Work
Genevieve Quintero
General assistance manager
Arlington ,TX
Work Preference
Job Search Status
Open to workWork Type
Part TimeContract WorkLocation Preference
HybridMinimum Desired Compensation
$30/hrSummary
Results-driven Logistics Coordinator with a proven track record in shipment coordination, data analysis, and vendor negotiation. Committed to optimizing logistics processes to enhance efficiency and reduce costs.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
Heritage Aviation Ltd.
Grand Prairie, Texas
08.2015 - 02.2021
- Coordinated shipments and deliveries to ensure timely transportation of aviation supplies.
- Managed inventory levels and conducted regular stock audits for accurate records.
- Collaborated with vendors to streamline procurement processes and negotiate terms.
- Developed logistics plans that optimized routing, resulting in reduced transportation costs.
- Implemented safety protocols to maintain compliance with aviation regulations.
- Assisted in training new staff on logistics procedures and software systems.
- Analyzed shipment data to identify trends and improve operational efficiency.
- Maintained communication with team members to address logistical challenges promptly.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Managed inventory levels to ensure timely delivery of goods and minimize storage costs.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Developed strategies to optimize stock levels while ensuring availability when needed.
- Prepared budgets for transportation expenses based on projected volume, seasonality and existing contracts.
- Monitored and reported on transportation costs, ensuring adherence to budget constraints.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Developed and implemented efficient routing strategies to minimize delivery times and costs.
- Participated in logistics planning and forecasting activities to meet future demand effectively.
- Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Negotiated contracts with shipping and freight companies to secure favorable transportation rates.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Organized purchase and delivery of materials needed for various contracts.
- Ensured timely deliveries by coordinating movement and sorting of supplies.
- Directed team activities by establishing task priorities and providing guidance.
- Supported logistics department by leveraging existing resources with cost-effective savings.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
Hospitality Consultant
Staybridge Suites Hotel
San Antonio , Texas
07.2013 - 04.2015
- Developed and implemented hospitality service strategies to maximize customer satisfaction.
- Collaborated with management to streamline operations and boost guest satisfaction.
- Evaluated hotel services and amenities to recommend improvements for guest experiences.
- Analyzed customer feedback to provide actionable insights for service enhancements.
- Monitored guest feedback surveys and took corrective action when necessary based on customer complaints or concerns.
- Identified areas for improvement in existing processes and procedures related to hospitality operations.
- Assisted in developing guest service training programs for hotel staff.
- Organized and managed staff training programs to ensure efficient operations of the hospitality services.
- Supported staff in implementing best practices for hospitality standards and procedures.
- Established quality standards for all hospitality services rendered in accordance with industry best practices.
- Supervised day-to-day activities at the front desk in order to ensure smooth check-in and check-out process for guests.
- Responded to and resolved guest issues or complaints.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Conducted market research to identify trends in guest preferences and behaviors.
- Managed team of front desk agents, supervising personnel in issue resolution.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate of Applied Science - Tourism And Hospitality Management
06-2002
Skills
- Logistics planning
- Shipment coordination
- Inventory management
- Vendor negotiation
- Safety compliance
- Data analysis
- Process improvement
- Attention to detail
- Analytical thinking
- Problem solving
- Performance evaluation
- Team leadership
- Staff training and development
- Performance coaching
- Reliability and punctuality
- Time management
- Effective communication
- Conflict resolution
- Creativity and innovation
- Initiative and Self-motivation
- Professionalism
- Strong teamwork
- Vendor interaction
- Service Standards Compliance
- Guest relations
- Food safety regulations
- Hospitality management
- Adaptability
- Professional appearance
- Problem-solving abilities
Timeline
Logistics Coordinator - Heritage Aviation Ltd.
08.2015 - 02.2021
Hospitality Consultant - Staybridge Suites Hotel
07.2013 - 04.2015
St. Philip's College - Associate of Applied Science, Tourism And Hospitality Management