Genevieve Villegas
Phoenix,AZ
Summary
A go-getter offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
4
4
years of professional experience
Work History
Secretary
American Roofing and Waterproofing LLC
Phoenix, AZ
12.2023 - Current
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Maintained organized filing system of paper and electronic documents.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Managed multiple calendars and contacts using computer software.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
Flooring Specialist/ Kitchen Designer
The Home Depot
Glendale, AZ
07.2020 - 12.2023
- In this role, I have responsibilities to execute and drive excellent customer service
- As both a designer and a specialist, it is my job to walk our customers through a smooth and efficient install process from start to finish and as well as to proficiently manage and coordinate with our vendors.
- Worked customer service for two years
- Promoted in 2021 to Universal Specialist where I worked 3 departments and was cross trained
Education
High School Graduate -
Greenway High School
Skills
- Flooring/ Kitchen Specialist
- Appointment Scheduling
- Database Management
- Customer Service
- Calendar Management
- Sales Support
- Organization
Additional Information
Thoroughly Trained for a department supervisor position, Promoted in 2021 to Universal Specialist where I worked 3 departments and was cross trained, Graduated high school with 3 extra college credits achieved through my four years of attending, Finished with an Advanced Diploma, Played varsity softball and volleyball all four years, was captain of the volleyball team for two years, Volunteered to work booths for extra-curricular activities as well as maintaining snack stands during games
References
The Home Depot, Human Resources, 623-486-1550, kasey_neal@homedepot.com
Timeline
Secretary
American Roofing and Waterproofing LLC
12.2023 - Current
Flooring Specialist/ Kitchen Designer
The Home Depot
07.2020 - 12.2023
High School Graduate -
Greenway High School
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