Genevieve Doretta Allen
Dubuque,IA
Summary
Dynamic Lead Florist with expertise in floral design, customer service, and inventory management. Proven ability to create stunning arrangements and enhance customer experiences at events.
Overview
45
45
years of professional experience
Work History
Lead Florist
Butt's Florist And Greenhouse
D, Dubuque
10.2018 - 10.2025
- Arranged floral designs for various events and customer requests.
- Managed inventory of flowers and supplies to ensure freshness and availability.
- Assisted customers with selecting appropriate plants and arrangements for occasions.
- Maintained cleanliness and organization of workspaces and display areas.
- Collaborated with team members to create seasonal displays and promotions.
- Processed customer orders and managed transactions at the point of sale.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Kept the store clean and organized at all times.
Administrative Bookkeeper /Cashier Team Lead
Ayerco Convinence Store
Canton, MO
07.2013 - 09.2018
- Managed daily financial transactions and maintained accurate records.
- Oversaw inventory management and tracked product availability regularly.
- Responded promptly to customer inquiries via email and telephone in a professional manner.
- Performed data entry for all transactions into accounting software.
- Prepared financial reports to management on a weekly basis.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Restaurant Manager
Jack In The Box
Granite City, Illinois
03.1981 - 02.1988
- Managed daily restaurant operations and ensured compliance with health regulations.
- Trained and supervised staff to deliver excellent customer service standards.
- Coordinated inventory management and ordered supplies to maintain stock levels.
- Developed schedules for team members to optimize labor efficiency.
- Monitored financial performance and controlled costs to maximize profitability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Conducted regular staff meetings to communicate updates and foster teamwork.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
GED -
Civic Memorial
Bethalto, IL01-1981
Skills
- Floral design
- Inventory management
- Customer service
- Point of sale
- Event planning
- Sales promotion
Accomplishments
Professional Selling Degree
Timeline
Lead Florist
Butt's Florist And Greenhouse
10.2018 - 10.2025
Administrative Bookkeeper /Cashier Team Lead
Ayerco Convinence Store
07.2013 - 09.2018
Restaurant Manager
Jack In The Box
03.1981 - 02.1988
GED -
Civic Memorial