Genice Lain
Charleston,WV
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.
Overview
3
3
years of professional experience
Work History
Laundry Attendant
Sonesta ES Suites
03.2023 - Current
- Operated laundry equipment to ensure cleanliness and functionality of linens and towels.
- Sorted, washed, dried, and folded linens according to Sonesta ES Suites standards.
- Maintained inventory levels for cleaning supplies and linen stock efficiently.
- Assisted in training new staff on laundry processes and safety protocols.
- Monitored machine performance to identify maintenance needs proactively.
- Implemented process improvements that enhanced laundry turnaround times effectively.
- Collaborated with housekeeping to ensure timely delivery of clean linens to guest rooms.
- Ensured compliance with health and safety regulations in all laundry operations.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Nutrition Technician
CAMC Memorial Hospital
08.2022 - 01.2023
- Conducted nutritional assessments to develop personalized dietary plans for patients.
- Collaborated with healthcare teams to ensure consistent patient care and dietary compliance.
- Monitored food service operations, ensuring adherence to safety and sanitation standards.
- Educated patients on nutrition-related topics, enhancing their understanding of healthy eating habits.
- Conducted thorough assessments of patients'' nutritional needs, leading to tailored diet recommendations and improved health outcomes.
- Provided exceptional customer service to patients and their families, addressing concerns related to dietary restrictions and preferences.
- Utilized software tools for managing patient meal orders and dietary restrictions, ensuring accurate delivery of nutritional services.
- Ensured optimal nutrition for patients with various medical conditions through careful menu planning and portion control.
- Maintained accurate records of patients'' nutritional information, aiding in the ongoing assessment of their health needs.
- Educated patients on proper nutrition and dietary habits, fostering long-term improvements in their overall health.
- Contributed to patient satisfaction by accommodating special dietary requests while adhering to nutritional guidelines.
- Enhanced team efficiency by assisting in the preparation and delivery of meals to patients.
- Participated in medical staff meetings and other committees related to nutrition care.
Education
Master of Divinity - Theology
Liberty University
Lynchburg, VA08-2027
Bachelor of Science - Business
University of Phoenix
Tempe, AZ06-2025
Skills
- Workplace cleanliness
- Customer service
- Critical thinking
- Problem resolution
- Call center experience
- Computer proficiency
- Microsoft outlook
- Call management
- Microsoft Office Suite
- Microsoft PowerPoint
Accomplishments
Certificate in Small business Management and Entrepreneurship.
Communication Badge.
Timeline
Laundry Attendant
Sonesta ES Suites
03.2023 - Current
Nutrition Technician
CAMC Memorial Hospital
08.2022 - 01.2023
Master of Divinity - Theology
Liberty University
Bachelor of Science - Business
University of Phoenix