Genie Brogan
Henrietta,NY
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager / Head Trainer
StretchLab
Victor, NY
12.2021 - Current
- Delivered customized one-on-one training and mobility sessions, applying anatomy and kinesiology expertise to improve performance, recovery, and overall wellness.
- Achieved strong client retention over three years by setting measurable goals, tracking progress, and adapting programs to meet evolving needs.
- Designed individualized training plans by documenting client goals, tracking measurable progress, and prescribing targeted exercises to reinforce flexibility and mobility between sessions.
- Applied the Transtheoretical Model of Change to guide clients in adopting sustainable fitness and wellness habits.
- Represented the studio at community and promotional events, educating the public on services and strengthening local relationships.
- Led and mentored 18+ staff through KPI-focused meetings, performance coaching, and professional development.
- Streamlined onboarding, scheduling, and operational systems to improve team efficiency and client experience.
Inpatient Physical Therapy Aide (Internship)
Massachusetts General Hospital
Boston, MA
01.2020 - 04.2020
- Assisted physical therapists in inpatient units (cardiac, respiratory, orthopedic, neurological, and plastic surgery), providing second-assist support during patient treatments.
- Prepared patients for therapy by assessing vitals, setting up supportive devices, and ensuring safe use of equipment.
- Managed room setup for dozens of patients daily by following prescribed procedures and infection-control protocols.
- Developed an improved inventory system for specialized rehab equipment, reducing delays and minimizing human error.
Personal Trainer & Group Instructor
Beacon Fitness Center
Boston, MA
09.2018 - 05.2020
- Designed and delivered individualized training programs for ~10 weekly clients, focusing on strength, mobility, and fitness goals.
- Instructed high-intensity group training sessions for ~35 participants, maintaining one of the highest-attended classes on campus.
- Developed and adjusted personal and group programs based on progress tracking, improving adherence and client satisfaction.
Sales Consultant & Personal Trainer
Boston Sports Club
Boston, MA
01.2015 - 01.2018
- Conducted fitness assessments and designed customized personal training programs to align with member goals.
- Delivered one-on-one sessions and small-group workouts, enhancing member results and retention.
- Consistently exceeded monthly sales targets through membership consultations, facility tours, and relationship-driven prospecting.
- Built strong client relationships by integrating accountability strategies and progress tracking into training programs.
- Supported community outreach and promotional initiatives to expand membership base.
Education
Bachelor's Degree - Exercise Science
University of Massachusetts Boston
Associate Degree - Business Administration
Bunker Hill Community College
Skills
- Personal Training
- Group Instruction
- Fitness Assessments
- Program Design
- Anatomy
- Kinesiology
- Corrective Exercise
- Client Retention
- Goal Tracking
- Sales
- Membership Consultations
- Data Tracking
- Performance Metrics
- Team Leadership
- Staff Training
- Community Outreach
- Client Engagement
Certification
- ACSM - Exercise Physiologist, #1061077
- Nucamp Full-Stack Developer
- Currently enrolled: SQL Certification (Online)
- Studying for Certified Strength and Conditioning Specialist (CSCS)
Projects
StretchLab Studio Performance Dashboard - Excel dashboard tracking staff performance and membership utilization. Client Churn Analysis - Dataset of cancellations with insights and retention strategies. Sales Funnel Visualization - Google Sheets project highlighting conversion loss. Physical Therapy Equipment Tracking - Developed basic Excel format to streamline inventory and reduce errors.
Timeline
Manager / Head Trainer
StretchLab
12.2021 - Current
Inpatient Physical Therapy Aide (Internship)
Massachusetts General Hospital
01.2020 - 04.2020
Personal Trainer & Group Instructor
Beacon Fitness Center
09.2018 - 05.2020
Sales Consultant & Personal Trainer
Boston Sports Club
01.2015 - 01.2018
Bachelor's Degree - Exercise Science
University of Massachusetts Boston
Associate Degree - Business Administration
Bunker Hill Community College