Genifer Rose
Summerville,SC
Summary
Dedicated professional with 12 years of experience seeking a position to best use my skills and talents. Expertise in customer service and the medical field, with proven ability to handle phone communications and appointment setting efficiently. Strong background in insurance verification and administrative tasks, ensuring seamless operations in remote environments.
Overview
13
13
years of professional experience
Work History
Certified medical assistant
Medcare Urgent Care
02.2020 - Current
- Triage patients and administer medications as ordered by medical providers, ensuring efficient and accurate healthcare delivery.
- Verify insurance details and manage financial transactions, including securing copays and processing payments for visits.
- Provide excellent customer service and handle phone inquiries, maintaining clear communication and patient satisfaction.
- Managed over 100 plus patients a day.
Sales
ARS and Rescue Rooter
01.2020 - 08.2020
- Conducted outside sales activities, effectively setting appointments and driving customer engagement to enhance service reach.
- Provided high-quality customer service, ensuring client satisfaction and fostering long-term relationships.
- Handled 50 plus customers per day.
Chiropractic Assistant
Scott Chiropractic Center (now Bucyrus Family Chiropractic)
11.2012 - 12.2019
- Supported chiropractic doctors in patient care, including setting patient therapy sessions and verifying insurance coverage.
- Managed administrative tasks such as scheduling appointments, answering phone inquiries, and maintaining organized patient records.
- Managed 40 patients or more per day as the only staff member besides the doctors.
Education
Other - Massage
American Institute of Massotherapy
Tiffin, OH10.2004
High school or equivalent - General
Robert Fitch Sr. High School
Groton, CT05.1990
Skills
- Customer Service - 30 Years
- Medical Field - 10 Years
- Sales - 10 Years
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient care, wound care
- Clinical documentation
- Medication administration
- Electronic health records
Timeline
Certified medical assistant
Medcare Urgent Care
02.2020 - Current
Sales
ARS and Rescue Rooter
01.2020 - 08.2020
Chiropractic Assistant
Scott Chiropractic Center (now Bucyrus Family Chiropractic)
11.2012 - 12.2019
High school or equivalent - General
Robert Fitch Sr. High School
Other - Massage
American Institute of Massotherapy