GENNA SIMPKINS
Portland,OR
Summary
Clinical Mental Health Counseling graduate student with over four years of volunteer experience supporting justice-involved women across Utah, North Carolina, and Oregon. Background includes group facilitation, emotional support, re-entry assistance, and culturally responsive engagement. Skilled in creating safe interpersonal environments, supporting vulnerable populations, and fostering client empowerment. Currently in the 3rd term of the CMHC program at George Fox University with interests in trauma-informed care, somatic based therapies, Internal Family Systems, and narrative therapy.
Overview
7
7
years of professional experience
Work History
Part-Time Nanny
Private Family
Portland, OR
01.2025 - Current
- Provide attuned, developmentally informed care for a 2-year-old using relational approaches aligned with counseling values.
DTC Customer Service Coach
On Inc.
Portland, OR
03.2024 - 12.2025
- Facilitated training and coaching for customer service representatives to enhance skills and confidence.
Established rapport promptly, fostering constructive feedback and supportive learning environments.
Created engaging training sessions that mirrored principles of therapeutic presence and attunement.
Women's Prison Ministry Volunteer
Bridgetown Church
Wilsonville, OR
01.2024 - 01.2025
- Met in person with incarcerated women, offering emotional support, relationship-building, and small-group discussion.
- Utilized person-centered approaches to foster safety, empowerment, and trust.
- Supported participants as they explored identity, healing, spirituality, and resiliency.
Automated Test Developer & Customer Support Specialist
Virscidian
, Remote
03.2020 - 04.2024
- Supported clients through clear communication, problem-solving, and patient guidance. Led team operations and collaborated across departments, strengthening skills in empathy, listening, and maintaining calm in high-pressure situations.
Women's Prison Volunteer
Prison Fellowship
Salt Lake City, UT
01.2021 - 03.2023
- Facilitated weekly group and one-on-one support for women in Utah correctional facilities.
- Offering encouragement rooted in dignity, restoration, and hope.
- Collaborated with prison staff and volunteer teams to maintain safe, ethical engagement.
Re-Entry Support Volunteer
High Country Harm Reduction
Boone, NC
01.2019 - 01.2020
- Supported individuals exiting the prison system with housing, employment leads, and reintegration resources.
- Provided non-judgmental, client-centered relational support to marginalized populations.
- Helped connect clients to harm-reduction services and community support networks.
Education
Master of Arts - Clinical Mental Health Counseling
George Fox University
Portland, OR05.2027
Bachelor of Arts - Philosophy & Religious Studies, Gender, Women, & Sexuality Studies
Appalachian State University
Boone, NC12.2019
Skills
- Person-centered engagement
- Experience with justice-involved populations
- Group facilitation
- Psychoeducational support
- Multicultural competence
- Social justice competence
- Crisis-sensitive communication
- Rapport-building
- Attuned listening
- Documentation
- Professional communication
Hobbies and Interests
- Trauma-focused counseling
- Eating Disorder Population
- Prison re-entry support
- Somatic modalities
- Women's mental health
- Community-based healing
Timeline
Part-Time Nanny
Private Family
01.2025 - Current
DTC Customer Service Coach
On Inc.
03.2024 - 12.2025
Women's Prison Ministry Volunteer
Bridgetown Church
01.2024 - 01.2025
Women's Prison Volunteer
Prison Fellowship
01.2021 - 03.2023
Automated Test Developer & Customer Support Specialist
Virscidian
03.2020 - 04.2024
Re-Entry Support Volunteer
High Country Harm Reduction
01.2019 - 01.2020
Master of Arts - Clinical Mental Health Counseling
George Fox University
Bachelor of Arts - Philosophy & Religious Studies, Gender, Women, & Sexuality Studies
Appalachian State University