A dynamic and highly motivated professional offering extensive experience in retail operations management, merchandising, inventory control and customer service Proven track record of increasing sales in competitive markets Performance demonstrates versatility and a high level of commitment Maintain accuracy and composure under highly demanding conditions
Cultivate positive relationships with all contacts through solid interpersonal skills Continually strive to increase knowledge and expertise
Overview
29
29
years of professional experience
Work History
Route Sales Representative
Nixon medical
Edison
03.2025 - 12.2025
Managed daily route schedules to ensure timely deliveries.
Built strong relationships with customers through effective communication.
Delivery Driver
Papaya lmd Amazon logistics
Staten Island
09.2022 - 02.2024
Delivered packages promptly to designated locations using company routes.
Inspected vehicle for safety and maintenance before each shift.
Communicated with dispatch regarding delivery status and any issues.
Sales Representative
UNION BEER DISTRIBUTION
Brooklyn
01.2021 - 01.2023
Shift Supervisor
CVS CAREMARK
Staten Island
01.2014 - 01.2019
Assistant Manager
FAMILY DOLLAR
Staten Island
01.2012 - 01.2014
Sales Associate: Deli/Dairy/Grocery Departments
DAN'S SUPREME KEY FOOD SUPERMARKET
Woodside/Staten Island
01.2001 - 01.2012
Sales Associate: Deli Department
SHOPRITE SUPERMARKET
Staten Island
01.1999 - 01.2001
Sales Associate
FINISH LINE
Staten Island
01.1997 - 01.1999
Education
General Equivalency Diploma -
SUSAN E. WAGNER HIGH SCHOOL
STATEN ISLAND, NY
Skills
Retail Operations
Inventory Management
Personnel Supervision
MS Office
Sales & Merchandising
Order Fulfilment
Customer Service
Problem Resolution
Training & Development
Time Management
POS Systems
Cash Management
Summary Of Expertise
Coordinate and oversee daily operations ensuring a smooth running and cost-effective retail enterprise.
Supervise and train employees; assist staff members in developing skills essential for quality performance.
Provide quality service to a diverse range of clients; analyze customer needs to provide recommendations; assist patrons in locating and selecting merchandise; fulfill customers' orders.
Complete inventory to successfully meet budget and shrink requirements according to company policy and procedure.
Merchandise products according to plan-o-grams; coordinate feature item promotions; strictly adhere to corporate merchandising standards.
Utilize creative merchandising techniques to assemble floor and window displays, maximizing sales.
Open and close the store; operate the cash register; total bills; accept all forms of payment; ensure proper monetary totals in the register at shift's end; complete all cash handling activities.
Handle customer grievances; communicate with all levels of management to resolve problems with timeliness and diplomacy.
Monitor key business goals and objectives; communicate with managers regarding progress and performance.
Ensure operational, merchandising, security and safety policies and procedures are adhered to at all times. Conform to Board of Health and OSHA regulations.