Gennell Caviness
Saint Albans,NY
Summary
Compassionate Childcare Provider known for creating safe, stimulating environments for young children while ensuring that tasks are completed efficiently and productively. Skilled in early childhood development, behavior management strategies, and age-appropriate activity planning. Excel at communication, patience, and empathy, allowing for effective engagement with children of all ages.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Childcare Provider
SCO Family Services
Queens, NY
10.2024 - Current
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
Intake Case Manager
StayKeane LCSW PC
Queens, NY
06.2021 - Current
- Maintained accurate records of client contacts, interventions, and outcomes in accordance with agency policies.
- Ensured compliance with state regulations related to intake assessment processes.
- Responded promptly to inquiries from referral sources regarding status of intakes or other issues.
- Created systems for tracking the flow of new referrals through the organization's intake process.
- Conducted initial screenings over the phone or in person with potential clients.
- Advised supervisors on areas where additional resources are needed or existing resources can be improved upon.
Sales Associate
Victoria's Secret & PINK
Queens, NY
07.2016 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Science - Human Behavior
Mercy College
New York, NY05-2018
Skills
- Care management
- Child Supervision
- Childcare
- Child development support
- Activity Planning
- Meal Preparation
- Field Trip Planning
- Recreation planning
- Behavior management techniques
- Safety understanding
- Age-Appropriate Activities
- Child Safety Procedures
- Safety awareness
- Early childhood knowledge
- Special needs experience
- Child development knowledge
- Social development oversight
- Emotional development
Certification
- Certified Phlebotomy Technician
Timeline
Childcare Provider
SCO Family Services
10.2024 - Current
Intake Case Manager
StayKeane LCSW PC
06.2021 - Current
Sales Associate
Victoria's Secret & PINK
07.2016 - 08.2019
Bachelor of Science - Human Behavior
Mercy College
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