Genni dennihy

Travel and Leisure - Las Vegas, NV, formally Wordmark by Wyndham.

Developed relationships with new and existing clients through face-to-face meetings, telephone calls, emails, and other methods of communication.
Negotiated pricing, terms, and contract agreements with clients to ensure mutually beneficial outcomes
Participated in regular training sessions to enhance product knowledge and improve selling techniques
Resolved customer complaints or concerns promptly while maintaining a high level of professionalism
Collaborated with internal teams such as finance and legal departments to ensure smooth contract processing for clients
Provided ongoing support to clients throughout the entire sales process, from initial contact to post-sale follow-up

• Participated in team meetings to discuss progress towards goals and brainstorm ideas for improvement.

• Learned lines quickly and accurately for auditions and performances.
• Demonstrated professionalism when dealing with fellow cast members, crew members, directors..
• Acted in 2 critically-acclaimed productions.
• Maintained personal appearance by meeting costume and makeup requirements.
• Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Processed payments accurately and efficiently with POS system.
• Provided drink suggestions to customers based on their preferences.
• Assisted in setting up bar for service shift.
• Attended casting calls, fittings, shows and shoots.
• Increased social media presence to promote specific brands and products.
• Wore character costumes and impersonated characters portrayed to amuse children and adults.

• Reviewed established procedures to assess areas in need of improvement.
• Researched industry trends to advise clients on best practices.
• Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Assisted in resolving customer complaints or issues quickly and courteously.
• Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
• Provided exemplary customer service at all times while interacting with patrons.