Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gennifer Ritter

Dallas

Summary

Risk management professional prepared to excel in Masters of Legal Studies program. Proven ability to identify, assess, and mitigate risks, ensuring organizational resilience. Strong focus on collaborative teamwork and delivering results under changing conditions. Adept at developing risk management strategies, conducting thorough analyses, and implementing effective controls. Recognized for reliability, adaptability, and strategic thinking.

Overview

16
16
years of professional experience

Work History

Clinical Risk Manager

Baylor Scott & White
06.2025 - Current
  • Facilitate the risk management program including identification, analysis, planning and implementation focusing on events which resulted or could have resulted in adverse risk to patient or environmental safety
  • Review unusual and sentinel events identified by risk identification system through collecting documents, conducting interviews and providing summaries on risk management cases
  • Conduct root cause analysis in order to provide opportunities for improvement and meet regulatory and compliance requirements

Emergency Department Unit Manager

Parkland Hospital
03.2020 - 06.2025
  • Responsible for the application of performance improvement methodology to drive and support process improvement initiatives
  • Collaborated with fellow tri-chairs to initiate the department's workplace violence committee and develop a charter embodying high reliability organization principles
  • Developed the verbiage for the revision of the disruptive patient policy to include consistency in ER leadership response
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.


Emergency Department Supervisor

Medical City
05.2017 - 02.2020
  • Developed comprehensive safety protocols, ensuring a safe and secure environment for both patients and staff.
  • Mentored and coached nursing staff, fostering professional growth and development within the team.
  • Streamlined communication channels between departments, enabling seamless collaboration of information sharing among healthcare providers involved in patient care situations.

Emergency Department Team Lead

Children's Health Dallas
12.2009 - 02.2017
  • Assessed and monitored care for patients in the ER of a Level I pediatric trauma facility
  • Managed 35 direct report RNs including education development for individual career growth
  • Obtained position of preceptor for both trauma and medical new graduate RNs becoming chairperson for the education committee
  • Nurse Examiner educator for SANE exams

Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
05-2010

Bachelor of Arts - Criminal Justice

Norwich University
Northfield, VT
05-2007

Skills

    Extensive knowledge of regulations, policies and guidelines that impact patient safety and risk

    Passion for continuing education of latest advancements and trends in the risk management field by attending seminars/workshops and active participation in professional organizations

Timeline

Clinical Risk Manager

Baylor Scott & White
06.2025 - Current

Emergency Department Unit Manager

Parkland Hospital
03.2020 - 06.2025

Emergency Department Supervisor

Medical City
05.2017 - 02.2020

Emergency Department Team Lead

Children's Health Dallas
12.2009 - 02.2017

Bachelor of Science - Nursing

The University of Texas At Arlington

Bachelor of Arts - Criminal Justice

Norwich University