Geno McEwen
Greenwood,MO
Summary
Dynamic leader with a proven track record at Arvest Bank Group Inc. in the Consumer Direct Division, recognized for boosting mortgage sales to achieve top closed-unit production since 2018. Expertise in staff training and performance metrics analysis drives significant growth and development within teams. Combines analytical thinking with an entrepreneurial mindset to implement innovative strategies that align with company goals.
Overview
36
36
years of professional experience
Work History
Consumer Direct Mortgage Manager/Director of Sales
Arvest Bank Group Inc.
Overland Park, KS
09.2015 - 03.2025
- Business unit startup, creating the Consumer Direct Division from the ground up. Recruited and trained salespeople, sales assistants, processors, and closers.
- Analyzed market trends and developed strategies to optimize product offerings.
- Directed and coordinated products, services and sales activities.
- Facilitated training sessions on best practices for mortgage sales and workflow processes with all departments in the mortgage process.
- Planned, coordinated, and implemented marketing strategies to promote and develop a new customer base for mortgage products within our portfolio.
- Developed and implemented new strategies to increase mortgage sales through data analytics, 1:1 coaching, and leadership duplication.
- Performed regular reviews of current policies and procedures related to mortgage sales, while passing monthly compliance audits.
- Led the Arvest Mortgage Division in closed-unit production since 2018.
Mortgage Sales Supervisor
North American Savings Bank
Kansas City, MO
02.2010 - 04.2015
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Assisted upper management in developing long-term goals and objectives for the Mortgage Sales Department.
- Developed and implemented new strategies to increase mortgage sales.
- Established relationships with real estate agents, lenders, and other professionals in the industry.
- Generated weekly reports on performance metrics and lead conversion.
President - Owner Operator
Signature One Mortgage, Inc
Las Vegas, NV
11.2004 - 02.2010
- Mortgage Broker - Business Start-up Licensed in NV, UT, KS, and MO.
- Established a new company with 2 branches over a 24-month period, employing 35 originators and processors.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Negotiated contracts with banks, advertisers (radio and TV), vendors, suppliers, and other partners.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Developed and executed strategies for entering new markets and increasing market share.
- Transitioned from 95% refinance to 95% purchase overnight, due to the mortgage meltdown. Implementing realtor sales strategies and seminars.
Loan Officer, Branch Manager
National Mortgage Company
Overland Park, KS, KS
09.1999 - 10.2005
- Loan officer: 24 months.
- Promoted to Branch Manager within 24 months, the company relocated me to Colorado to open a new branch.
- Hired 12 loan officers with no experience, responsible for training and lead conversion.
- Achieved the highest conversion rate of direct response advertising leads within 24 months of opening.
Corporal
United States Marine Corps
Camp Pendelton, CA
08.1989 - 02.1994
- Meritorious promotion to corporal.
- Honorably discharged.
- Airborne, with 37 jumps
Skills
- Team leadership qualities
- Analytical thinking approach
- Goal setting and achievement
- Performance metrics analysis
- Time management efficiency
- Staff training and development
- Leadership training and development
- Decision-making
- Discipline Leader
- Self-motivated
Affiliations
- Board member of the ArrowHead Yacht Club, located in Lake Winnebago MO.
- Volunteer and lead groups in my church, Journey Church International.
Timeline
Consumer Direct Mortgage Manager/Director of Sales
Arvest Bank Group Inc.
09.2015 - 03.2025
Mortgage Sales Supervisor
North American Savings Bank
02.2010 - 04.2015
President - Owner Operator
Signature One Mortgage, Inc
11.2004 - 02.2010
Loan Officer, Branch Manager
National Mortgage Company
09.1999 - 10.2005
Corporal
United States Marine Corps
08.1989 - 02.1994